Front Desk Associate

The Front Desk Associate at Fish Tails Swim School will be responsible for all front office operations to include, all daily operations, opening and closing procedures, telephone management and customer service in a bright and friendly state of the art swim school. Fish Tails Swim School is an indoor facility which offers year-round swim lessons from 2 months old to adult. POSITION RESPONSIBILITIES (included but not limited to)General responsibilities Represent the Vision, Mission and Core Values of Fish Tails Swim SchoolEnsure excellent customer service Conduct daily facility opening and closing proceduresResponsible for incoming and outgoing calls and emails Act as the primary party responsible for answering all incoming calls, emails and any client inquiries Possess excellent communication skills both verbal and written to parents, students and staffThis role reports to the Office Manager.ROLE REQUIREMENTSAbility to work in a positive way with a wide range of clients, students, staff and executive teamDependable motor vehicle transportation is a mustHigh School diploma with past office administration/customer relations experience a plusAlways portray a professional demeanor and appearancePossess superior interpersonal skills Strong ability to multi-task Strong computer skills a must (Microsoft Excel, Word, Outlook, Social Media)Strong work ethicPossessing certifications in the following a plus:Lifeguard TrainingFirst AidCPR Certification for the Professional Rescuer

Created: 2024-12-29