Customer Service Specialist I

Job Title: Customer Service Specialist I Location: Costa Mesa, CA, 92626 Duration: 6 Months Possible Extension)   Pay Range: $25.00- $26.00/hr on W2 (Negotiable)   Job Summary: The Customer Service Specialist serves our patients, members, and providers. Responsible for answering phone calls and scheduling patient appointments. Triages phone calls, as necessary. May conduct patient/member pre-certification to ensure coverage for appointments and medical care. With the assistance of data and technology, they function as a liaison and ensures a high value and personalized experience. For Client Clinic: Member Advocate I & for Revenue Cycle: CPS Specialist.   Required Skills & Experience: One (1) - three (3) years of customer service experience.      

Created: 2024-12-28