Customer Service Representative

Description Home Search Jobs Job Description Customer Service RepresentativeContract: Stanford, California, USSalary: $23.00 Per HourJob Code: 356914End Date: 2025-01-19 Days Left: 29 days, 2 hours leftApplyJob Title: Telecommunications Specialist/Customer Service RepresentativeLocation: Stanford, CA 94305 - Onsite RoleDuration: 3 Months (Extension/Conversion will be based on performance)Pay Rate: ($23 - $24.76) hourlyDescription:Job purpose Under general supervision, this resource will act as the primary point of public contact to answer, process, page, and direct calls serving the faculty, staff, and students of the University, Medical Center, and SLAC. This includes handling the critical calls associated with the Medical Center and Lucile Packard Children's Hospital. Shift timings and schedule will be decided afterward 3 to 6 weeks will be training between M - F 5 am to 5 pm, After training- The shift will be fixed between 5 am and 11.30 PM and will be notified prior to work. Requirements: Experience working in a customer service-oriented environment, with demonstrated ability to handle high volumes of calls, preferably in a university or medical center setting. Polished telephone etiquette and manner, and ability to communicate clearly and effectively in English; reading, writing, and spelling skills. Ability to interface effectively with high-level professionals, managers, supervisors, and other clients. Ability to exercise tact and diplomacy under pressure. Ability to operate all telecommunications equipment, with demonstrated computerized keyboard skills (corrected typing rate of 40-50 words per minute). Job Requirement Customer Support Call Center Telecommunication Inbound Outbound Reach Out to a Recruiter Recruiter Email PhoneMradul Khampariya mradul.khampariya@ 8139371148Apply Now

Created: 2025-01-11