Customer Service Representative 1

  Work Location: Phoenix, AZ 85040 (100% onsite) Duration of Assignment: 6 Months Work hours: 20 hours per week, Monday through Thursday, working from 5pm-10pm Pay Rate Range: $16.00/hr on W2 Job Description: Campus Operations Coordinator ** Part-time: 20 hours per week, Monday through Thursday, working from 5pm-10pm ** In-Office only: 4035 S Riverpoint Pkwy, Phoenix, AZ 85040 ** 1 round, virtual interview ** True temp position, backfill, assignment duration 6 months with possibility for extension for another 6 months About the Position: Under general supervision, this position supports the Student Services/Operations function by providing general information to students, visitors, staff, and faculty. Performs various clerical & administrative functions to ensure that information is timely and accurate and that the necessary University resources are available to internal and external customers. Required Knowledge, Skills, and Abilities: • HS Diploma or equivalent education required; some college experience preferred • At least one year of experience in retail, customer service, clerical, or related field Preferred Knowledge, Skills, and Abilities: • Exceptional oral & interpersonal skills required to effectively communicate general information to visitors, students, faculty, and other university personnel • Proficiency with computers and software applications required to perform the clerical and administrative functions described above • Experience with facilities management strongly preferred • Results-orientated focus and ability to manage multiple projects or tasks at one time • Ability to manage time well • Ability to work under minimum supervision Primary Accountabilities • Provides primary coverage & reception responsibilities for campus Student Resource Center • Provides general assistance and University resources to visitors, staff, students, and faculty • Opens the facility, closes the facility, and ensures Student Resource Centers are staffed during business hours and are cleaned. This may require flexibility in schedule • Performs various activities to support the accurate and timely processing of attendance. Activities may include distributing or collecting attendance sheets, inputting information in the appropriate student tracking system, researching discrepancies of records, and following up on related issues with the appropriate campus personnel • Ensures that the campus facilities and related equipment are available and in the appropriate condition to accommodate student and faculty use by scheduling rooms, coordinating equipment check-out, and stocking rooms with the appropriate classroom supplies. May also ensure that the appropriate room configuration is set up and that rooms are clean prior to use. • May assist students with navigation of online resources and tools, and coordinate campus resources such as workshops, tutoring, and community events • Provides clerical and administrative support to the department through various activities such as filing, typing, copying, and collating materials to ensure that department operations run smoothly. May also provide backup assistance to other department personnel as directed or apparent • Must convey a professional image and excellent communication skills while maintaining positive, professional, and helpful interactions with students and external customers • Responsible for proctoring testing activities for students • Responsible for updating campus and company documents, sites, and other channels of communication • Coordinates and attends activities related to local commencement ceremonies • May perform other duties as assigned or apparent Work Environment • Work is generally performed in an office environment in which there is only minimal exposure to unpleasant and/or hazardous working conditions. Incumbent must have the ability to sit for long periods of time throughout an 8-hr period. Must be able to use a telephone or headset equipment and able to perform work at a computer terminal for 6-8 hr per day. While performing the duties of this job, the incumbent is regularly required to move throughout the facility, communicate with others, and detect or exchange information or ideas. The incumbent may be required to perform functions which require the manual operation of general office productivity and equipment. Reasonable accommodations are available to individuals with disabilities.   Click "APPLY" to send your resume for this role or you can send an email to me at Sai.Gayatri@. You can also reach me directly at 650.276.3047.   Artech has been an employer of choice for 30 years, proudly serving over 80 Fortune 500 companies.  We have dedicated professionals that will help you with your next career move.  Our recruiters will listen carefully to your career goals and then match your skills and aspirations to various open roles.  There is nothing we are more passionate about than finding candidates a rewarding job that makes them happy.    Artech is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are committed to fostering a diverse and inclusive workplace where all employees feel valued and respected.

Created: 2025-01-11