Bar Manager

Job Title : Bar Manager Reports to : Assistant General Manager, General Manager, Bar Director  ABOUT KENT HOSPITALITY GROUP Kent Hospitality Group (KHG) is a dynamic and innovative hospitality company founded by visionary Chef Jamal "James" Kent and entrepreneur-led private equity platform SC Holdings. KHG comprises Michelin Star restaurants, private members clubs, and world class venues. We are dedicated to delivering fine dining, unmatched hospitality, and first-rate experiences across North America. We are seeking creative go-getters to join our team to help elevate our brand.  Job Details CANDIDATE REQUIREMENTS Minimum of 3-5 years of experience in a beverage focused role or floor management role within a high-volume, upscale dining environment. Must be able to lift and a carry at least 50 pounds Must be able to stand for long periods of time Must be comfortable with repetitive motions (such as walking, bending and standing) Must be knowledgeable of Industry critics and awards Must be knowledgeable of classic and modern cocktails Must be knowledgeable of liquors: how they are made, brands, regional specifics Must have full schedule availability Must be able to take constructive criticisms and work well in a team dynamic Proven leadership and management skills, with a hands-on approach to service. Excellent communication and interpersonal skills, with a focus on guest service and hospitality. Ability to thrive in a fast-paced, dynamic environment, maintaining composure and professionalism under pressure. Detail-oriented with a commitment to maintaining high standards of quality and service. JOB RESPONSIBILITIES Lead and manage beverage service on the floor, ensuring a seamless and elevated guest experience. Act as a point of contact for guests, staff and upper management regarding all things bar. Work closely with the front-of-house team to ensure consistent service standards and provide on-the-floor support during service. Address and resolve guest concerns promptly and professionally to maintain high levels of satisfaction. Oversee the full scope of service within the building of 70 Pine Street including Crown Shy, SAGA, and Overstory in both the interior and exterior spaces Delegate daily tasks to bar team Maintain weekly schedule for bar teams Coordinate with Bar Director and assist with project planning and staff management  Ensure quality of product and product sourcing Assisting with RandD for Crown Shy, SAGA, Overstory, PDR, and offsite projects Share and report any issues or possible solutions regarding the facilities of Crown Shy, SAGA, and Overstory Maintain an "˜open door policy' with employees by reporting all complaints and issues involving staff or guests to HR Maintain connections with regular guest and foster relationships with new guests Cash handling Open/close restaurant Report all complaints and issues involving staff or guests to HR As a manager, it is also your responsibility to be knowledgeable of, and willing to perform, the job responsibilities of the Bartender and Lead Bartender positions LEADERSHIP RESPONSIBILITIES Implement company policies and protocols and maintain standards Problem solve and address any issues in a timely manner  Ensure company policies and procedures are followed    Nurture positive working relationships with staff  Lead by and set a good example for staff Self Manage timelines to achieve goals and daily tasks  STAFFING RESPONSIBILITIES  Participate in the recruitment and interview process for potential new hires in coordination with General Manager, Bar Director, and HR Oversee employee candidate trails and relay information to General Manager, Bar Director for hiring decisions Engage in the promotional decision-making processes in coordination with General Manager, Bar Director and HR  Issue disciplinary action when necessary Engage in the decision-making process for terminations in coordination with General Manager, Bar Director and HR  Create annual staff reviews and "˜1 on 1's for hourly Overstory staff and submit to Bar Director for review Issue annual reviews in coordination with Bar Director Manage annual review and "˜1 on 1' schedules in coordination with Bar Director and HR Maintain accuracy of bar job descriptions in coordination with Bar Director and HR Oversee New Hire training and facilitate 3-month check in coordination with HR ADMINISTRATIVE RESPONSIBILITIES  Scheduling Assisting with Inventory Management Participate in the maintenance of training materials for staff Attend and support extracurricular educational programs like OBM and Leadership training Coordinate Staff training opportunities 

Created: 2024-12-28