Desk Assistant

Job Title: Desk Assistant (Sales Team Administrative Assistant) Department: Motorcycle Sales Supervisor: Sales Manager and/or General Sales Manager Summary Description Assist the Sales Management Team with administrative work and data entry to provide a more fluid buying experience. Responsible for providing a full range of administrative support. Daily work performed under the direct supervision of the Sales Management Team and requires a high degree of accuracy and discretion, as many of the documents handled are extremely sensitive. Duties and Responsibilities * Provide prompt, dependable, high quality, word processing to the Sales Department and Business Managers. * Provide high quality assistance to personnel to ensure a smooth running and productive sales environment. * Prepare letters, reports, financial contracts, and other correspondence. * Set-up and maintain an accurate easy to access filing system for all important documentation. * Package deals, track down titles, help find information needed to help fund/finalize deal. * Create schedule in ScheduleBase for Sales Department. * Create motorcycle hang tags in compliance with state regulations and company policies. * Analyzes and verifies customer information provided from Fit Specialists and ASMs and then enters information exactly as it appears in Lightspeed/Talon. * Prints reports from Lightspeed/Talon, Google Docs, H-Dnet, and other dealership systems as requested. * Updates notes and other information in various Google Sheets. * Perform other related duties as assigned or requested. Supervisory Responsibilities * None Qualifications & Job Requirements * High school diploma or the equivalent. * 2+ years' customer service experience. * Must possess a positive attitude and show enthusiasm for the products we sell. * Must be computer literate and proficient with Microsoft Office Suite, along with general email/internet. * Experience using various Google Drive applications to include but not limited to Google Sheets and Google Docs a plus. * Must be able to multitask and input data with accuracy and efficiency in a high paced environment * Good verbal communication skills. * Pleasant phone manner. * Must maintain a professional appearance and a neat, well organized work area. * Valid driver's license and a good driving record. Physical Demands * Requires the use of both hands. * Frequently works on a computer in a typical office environment. * Occasionally required to bend, stoop, crouch, reach, and lift 25lbs of material. * Requires standing and/or walking for extended periods of time. Working Conditions * The noise level in the work environment is usually loud. * Potential exposure to battery acid, gasoline, chemical cleaning materials or other toxic materials commonly found in a motor vehicle service department. * Occasionally exposed to exhaust fumes or other airborne particles.

Created: 2024-12-28