Customer Service Representative

Customer Service Representative:In this position you will be the face representing our company culture. It is imperative that you are a friendly and positive person by nature. The Customer Service Representative position requires high-level customer service, communication, and organization. Must be able to interact with customers (over phone and face-to-face) to provide the highest level of communication throughout each transaction. Must have an extremely positive-friendly demeanor and enjoy working with the general public.Serves customers by providing product and service information and resolving product and service problems.Attracts potential customers by answering product and service questions and suggesting information about other products and services.Maintains customer records by updating account information.Resolves product or service problems by clarifying the customer's complaint and selecting the most appropriate Manager to handle each situation.Recommends potential products or services to management by collecting customer information and analyzing customer needs.Contributes to team effort by accomplishing related results as needed.What We Offer:Medical and Dental401K PlanPaid time off and vacationGrowth opportunitiesPaid TrainingEmployee vehicle purchase plansFamily owned and operatedLong term job securityFlexible Work ScheduleDiscounts on products and servicesQualifications / Skills:Customer serviceQuality focusProblem solvingPhone skillsListeningResolving conflictAnalyzing informationMulti-taskingNo experience necessary/ will train the right candidates

Created: 2025-01-11