Fragrance Associate - Part Time

The Fragrance Advisor reports to the Sales Team Manager/Store Manager and ensures the uniform execution of the Belk direction within their store. * Sales - Responsible for: * Meeting or exceeding personal sales per hour goals * Being a role model and demonstrating excellent selling skills and customer service * Executing successful promotions and special events/pre-sells/GWP's * Driving sales through customer clienteling * Work with store management to optimize business to business * Achieving assigned $ line goal * Identifying and reducing shrinkage in area * Customer Service - Responsible for: * Meeting or exceeding SPH goal * Meeting or exceeding credit application goals * Thanking each customer by name following a purchase * Handling each transaction efficiently and accurately * Providing a high level of customer service to support Customer Satisfaction Surveys (CSS) * Building customer clientele base * Recording and protecting personal identifying customer information * General Responsibilities: * Maintain floor and stock areas consistent with store standards in presentation and hygiene requirements * Unpacking new merchandise in a timely manner, deliveries should be stored in a place that does not obstruct customer access to the department * Ensuring timely set-up including signage for promotional events * Following procedures for all systems including AIR, counts, markdowns, retickets, inventory control, and RTV's * Maintaining Belk and vendor professional dress standards (uniforms) and appearance * Cooperating with fellow associates and management * Complying with store policies concerning attendance, tardiness, and associate handbook * Accepting additional duties or share responsibilities during busy times and/or as requested by Sales Team Manager/Assistant Store Manager/Store Manager. * Assist with all non-sell duties as assigned by Counter Manager/Sales Team Manager/Assistant Store Manager/Store Manager, where appropriate Minimum Education & Experience: * No education requirement * Experience in retail preferred * Excellent communication skills * Must be able to work a flexible schedule including evenings & weekends, due to shift rotation Physical Requirements: * Ability to use computer keyboard, standard telephone and other related business equipment * Hand manipulation to remove sensor tags * Ability to push / pull 100-500 pounds when moving stock carts * Task demands vary in each department because of the different types of merchandise * Stocking requirements can involve reaching above & below shoulder level and lifting 25- 50 pound boxes * Ability to apply treatment/make-up to customer's face

Created: 2024-11-29