IS Analyst (on-site) CT

IS Analyst - On-Site - New Haven, CT*This is position is on-site in CT - out of state applicants will not be consideredExpected Salary Range: $60,000-$70,000 (based on experience)Why take an IS Analyst role with this company?Access to state-of-the-art technology and hands-on projects in a dynamic law firm environmentWork closely with senior managers and a collaborative IT team spread across multiple locations in the USEnjoy in-office perks like a free gym membership and covered parking in the New Haven officeComprehensive benefits including health, dental, and 401k, with first-day PTO and sick time accrualWhat will the IS Analyst do?Provide 1st and 2nd line IT support, handling both phone and desk-side assistance for legal software like Microsoft 365, iManage, and Elite 3EBuild and troubleshoot laptops, desktops, and mobile devices, and manage video conferencing systems like Cisco and LogitechSupport firm members in multiple locations remotely and in person as needed, while ensuring quick resolutions of IT issues using TOPdesk ticketingCollaborate on IT projects and operational initiatives, assist in server/network tasks, and provide new hires with their technology setupsWhat the company needs in an IS Analyst3+ years of experience in a law firm environment, specifically supporting Document Management Systems (iManage preferred)Strong working knowledge of Microsoft Office 365, Active Directory, Exchange Online, and IP networkingAbility to diagnose and repair PC, laptop, and printer issues, with solid experience in mobile device managementCustomer-focused approach, able to work independently and as part of a team, with excellent communication and problem-solving skills#CFSNOV2024#INNOV2024#CBNOV2024#ZRCFSTECH#LI-MH3

Created: 2024-11-26