Retail Manager

We are looking for a Retail Manager with applicable experience who will be able to oversee our brick and mortar HQ retail location, as well as our Cart location at Prospect Park, for a 3-month sprint while our current Retail Manager is on parental leave. They will oversee and uphold the processes and flow of inventory and supplies at both locations, and ensure we can continue to provide a consistent service and experience during this period. **This is a contract position, covering our Retail Manager's parental leave, starting in early January through March 2025.**   There is potential for longer-term opportunity at the company at the end of the contract. This is a unique opportunity to apply your experience in an organized and high volume operation. The right candidate has at least 2 years of management or supervisory experience, is extremely detail- and quality-oriented. ABOUT US Founded in Brooklyn in 2016, King David Tacos is a woman-owned CPG / Hospitality hybrid food company, focused on making a better on-the-go breakfast. Our breakfast tacos are critically-acclaimed, and we have established the breakfast taco market in New York. We operate out of our 11,000 square foot headquarters and production facility in Prospect Heights. We are a vertically-integrated business, and we sell our breakfast tacos across Retail (brick and mortar, mobile, catering) and Wholesale (foodservice) channels. We also have a location at LGA in the new Delta Terminal, in partnership with OTG, marking the start of our expansion in the institutional B2B channel. We value our partners and customers, and offer them a better, convenient breakfast without compromising taste or health. Read more about us and our backstory at kingdavidtacos.com ABOUT THE ROLE The Retail Manager oversees our 2 Retail locations: HQ @ 611 Bergen (brick and mortar) and Prospect Park (cart)..  Our KDT Retail locations are how people interact with the KDT brand on our "home turf." Thousands of people have KDT every day all over the city, but at our carts and HQ, they get to experience an expanded menu and service directly from us, through our lens. Our Retail operations are still focused on our core product-the grab'n'go breakfast taco-but also feature a robust beverage program, including our house-made horchata and seasonal drinks, and of course, our famous KDT Queso. We have loyal fanbases and we are a neighborhood staple, with an expansive patio at HQ that serves as a space to bring the kids for a quick breakfast, to stop in with your laptop for a change of scenery, or to host events. The Retail Manager's schedule is 5 days / week, will include Saturday and Sunday coverage, and has a start time of 6am each day, average 9 hour shifts per day. The Retail Manager reports into the CEO and General Manager, and is supported by a Retail Team of approximately 10 part-time and full-time staff members. RESPONSIBILITIES Oversee the day-to-day operations of all 2 locations, visiting the Cart several times per week, multiple times per weekend day (desk at HQ) Ensure the Retail Team has the resources and materials they need to execute their jobs efficiently and accurately Ensure existing Retail systems, processes, and SOPs are being followed and kept-up Uphold an excellent customer experience in-store, at cart, and via delivery Help distribute updated marketing materials where necessary Ensure the ambiance and visual merchandising at all locations is inviting and appealing (from decor and music to taco displays and cleanliness) Identify ways to make the Retail locations more efficient, maximizing throughput and staff utilization Oversee event opportunities for on-site pop-ups and buy-outs or partial rentals Oversee / staff all on-site events Manage the third-party app (DoorDash, GrubHub, UberEats) business at all locations, ensuring our store ratings stay high and products are well-positioned Work with other KDT departments (Logistics, Production) to ensure product flow to locations is accurate, timely and up to quality standards Oversee and reconcile cash handling Staff scheduling, payroll, hiring, development, and financial reporting will all be handled by the General Manager during this time; the Retail Manager will not have responsibilities in this area as a contractor Commitment to the company and upholding the standards of the brand during the contract Facilitate location maintenance ase needed QUALIFICATIONS and ATTRIBUTES 2+ years of restaurant or food-related Retail Management experience Must have NYC DOHMH Food Protection Certificate (i.e. NYC Food Handler's License)  Administration-level experience with POS systems and cash handling Computer savvy with skillful knowledge of Microsoft Excel, Word, G-Suite required Highly organized Excellent at retaining and executing detailed tasks, as well as a keen eye for detail Customer service-minded Ability to identify and resolve problems efficiently and effectively, and remain cool and calm under pressure  Ability to maneuver within a team and communicate with accuracy, clarity and speed, with a motivational leadership style Reliable and accountable, with a focus on a team mentality Strong work ethic Ability to reach, bend, squat and move up to 50 pounds Ability to stand on your feet for long periods of time COMPENSATION This is a 1099 contract position due to our reliance on outside expertise, the limited scope and short time period. Working days are expected to be 5 days / week, $250-$275 per day, depending on experience.  Additional benefits Free tacos and queso every day!

Created: 2024-11-19