Trade Desk Ops Associate

Description As a Licensed Series 7 and 63 colleague you will provide world class service in trade entry, order execution, account maintenance and customer service. Products include but not limited to managed accounts, mutual funds, fixed income and equities. We are seeking a highly motivated, team-oriented colleague who will be able to work individually as well as effectively with other teams. Successful Trade Desk Specialists will display strong written and verbal communication skills, thrive in a fast-paced and constantly evolving environment, and be able to identify operational improvement opportunities to create efficiencies within the department. Primary responsibilities include * Trade entry, order execution, and quality control * Initiate and submit trades for mutual funds, UITS, structured products, equities and fixed income over the phone and through paperwork * Adhere to regulatory requirements for TRACE, RTRS, and CAT. * Assist financial advisors with trade corrections, operational support, and various service-related requests as needed * Ability to learn and train in all aspects of the trade desk * Work with other teams to improve processes and create efficiencies * Collaborate with Risk and/or Legal business partners to resolve customer issues Qualifications, Education, Certifications and/or Other Professional Credentials * 2 - 3 years of experience in Financial Services required * Experience in a call center environment preferred * Series 7 & 63 licenses required (future FINRA licensing opportunities are available) * Problem Solving skills * Multi-task oriented * Flexible team player Hours & Work Schedule Hours per Week: 40 Work Schedule: M-F Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance. Equal Employment Opportunity At Citizens, we are committed to fostering an inclusive culture that enables colleagues to bring their best selves to work every day. Employment decisions are based solely on experience, performance, and ability. Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression (including transgender individuals who are transitioning, have transitioned, or are perceived to be transitioning to the gender with which they identify), genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. Equal Employment and Opportunity Employer Citizens is a brand name of Citizens Bank, N.A. and each of its respective affiliates. Background Check Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information. Benefits We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. View Benefits Awards We've Received Disability Equality Index Best Places to Work for People with Disabilities Fair360 Top Regional Company FORTUNE's World's Most Admired Companies Human Rights Campaign Corporate Equality Index 100 Award Military Friendly Employer Age-Friendly Institute's Certified Age-Friendly Employer Bloomberg Gender Equality Index, Standout Dave Thomas Foundation's Best Adoption-Friendly Workplace Forbes America's Best Large Employers

Created: 2024-11-18