Project Manager

Position Overview: The Project Manager will manage enterprise-wide business projects using established project methodologies. The role will involve planning, execution, and finalization of projects according to strict deadlines and within approved budgets. The Project Manager will coordinate the efforts of internal team members and external partners in order to deliver projects according to plan. Responsibilities: * Participate in the project planning activities and manage the execution of projects according to plan. * Manage relationship with project stakeholders, including internal and external partners, keeping stakeholders informed of progress and issues in order to manage expectations on all project requirements and deliverables. * Manage and communicate a clear vision of the project's objectives and motivate the project team to achieve them; create a project environment that enables peak performance by team members. * Proactively identify changes in work scope and ensure appropriate planning measures are taken with internal and external stakeholders to reassess and amend the scope of work requirements, budget, and timeline. * Track scope and priority changes and their impact on the cost/timeframe of the project delivery. * Analyze risk, establish contingency plans, and identify trigger events and responsibilities for initiating mitigating action. * Ensure adherence to HSUSA's Project Management policies and specifically follow the HSUSA process for managing projects and required deliverables. Ensure documentation is complete, current, and stored appropriately. * Relationship Management. * Lead the estimation of project cost and maintain proper financial management of the project in line with an established budget. * Determine what constitutes successful closure of the projects for all parties. Gain acceptance and sign-off by all parties when closure is attained. * Follow standards and processes for change management and version controlled as established by the HSUSA PMO. * Ensure assignment and deliverable clarity to project team; review quality of project work and manage the proper integration of team members' work. * Provide performance input to project team members' functional management. * Continuously seek opportunities to improve communication and streamline processes. * Look to effect positive change in project management processes through personal effort and influence within team. * Provide productive, constructive status reporting to management as necessary. * Keep track of lessons learned and share those lessons with team members as appropriate. * Project Budgeting/Forecasting. * Track scope and priority changes and their impact on the cost/timeframe of the project delivery. * Track errors and delays and determine how they impact the project from a cost and potential business impact point of view. * Assure project legal documents are completed and signed. Essential Functions: Essential Job Function % of Time on Function Direct management of approximately 2-3 assigned PMO projects 80% Participate in PMO status and governance meetings 10% Other administrative tasks and training 10% Total 100% Job Requirements: * Bachelor's degree in Computer Science, Project Management, Business (or Management), Finance, or related discipline; Master's degree or other advanced degree in related discipline preferred. * 8+ years of proven track record of successfully applying project management controls to manage large-scale global initiatives through all phases of its life cycle. This should include managing resources, across multiple functions in order to meet project goals. * 4-5 years of demonstrated focus with Financial and IT implementations and Compliance project management preferably through full project life cycle. These could include ERP, Oracle, Sarbanes Oxley, PCI Compliancy, etc. Responsibilities should have included project planning, project executing & controlling, and project closure. * Experience leading projects and programs within and outside IT, as well as projects and programs that involved external providers, encompassing iterative and agile development, all with increasing levels of responsibility and budget management. * Outstanding presentation, communication, and facilitation skills. * Demonstrated leadership of multidiscipline, high-performance work teams/groups. * Effective at working directly with senior leadership as well as front-line staff. * Excellent interpersonal skills with the ability to influence others not under direct supervision. * Self-motivated, strong attention to detail, and results driven. * Ability to work in a fast-paced, results-oriented climate; across functional areas and multiple locations. * Strong project planning capability to direct others in completing quality deliverables and lead project management and business analysis activity for larger projects. * Expert in project management methodologies and deliverables including scope statements, project scheduling, change control, and budget development and forecasting. * Strong software delivery credentials and proven experience in the software development lifecycle. * Experience using PPM tools for Workflow Management, Task Management, Resource Management, Time Tracking, and Project Management. * IIBA (International Institute of Business Analysis) or PMP (Project Management Professional) certification a plus. * Experience with SQL is a plus. * Has excellent inter-personal skills and is experienced in managing clients/users at a senior level. * Can demonstrate strong stakeholder management capability to influence the direction and scope of new project requests. * Has a thorough understanding and experience working in both Waterfall and Agile environments. * Has a thorough understanding of all stages of alternative software engineering life cycles for development both within and beyond own organization. * Possesses a broad knowledge of business and business functions and understands the significance of commercial constraints. Is able to recognize potential assignments outside own areas of specialization and bring to bear appropriate expertise as necessary. * Strategic thinker with the ability to deal with complex and ambiguous environments and maintain a business-wide view across a variety of projects, work-streams, and timeframes. * Good knowledge of Client's Financial and Operating models, including its business processes, the underlying IT that supports it and its organizational structure. * Familiar with Business Process Improvement. * Proficient in Project Management Tools - Automated tools to assist in the project management process, by automating mechanical tasks such as scheduling, resource balancing, and time recording. Minimum Physical Requirements: The physical demands described represent those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions of the position for which they work. While performing the duties of this position, the employee is regularly required to listen, talk and hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls while executing tasks like working on a computer or talking on the telephone. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually moderate to low. Company Overview: HomeServe USA is a Great Place to Work, and while we're biased, we're not just saying that. We're proud to have been certified as a Great place to Work the last four years. What do we do and what makes it so great? Well, we're glad you asked! We put people at the heart of everything we do. That's priority number one for all of us. For the 5 million Customers we serve, that means being there when they have an emergency home repair need, such as getting their a/c working, clearing their clogged pipes, or fixing broken electrical systems. With over 1,000 municipal and utility Partners, that means providing their customers with access to affordable home repair plans, making it easier, faster and less expensive to have their home repair needs met. And for the nearly 3,000 People working alongside us, it means fostering a rewarding, inclusive and challenging career experience that we think is second to none. At HomeServe USA Corp., everyone is welcome. We know that having diverse teams has a positive impact on our work and ultimately helps us better serve our customers. What We Are Looking for: At HomeServe USA, we put our people and our customers at the heart of everything we do, and we're looking for someone who loves the work of compliance to join our team. A compliant organization is good for everyone so join us in supporting a culture that creates great employee experiences at an organization that cares. The right people for our team (1) care about what we do, the people on our teams, and the customers we serve, (2) are open and honest when communicating, (3) engage actively in work and office life, (4) are committed to growth, learning, and improving both self and the organization, (5) take ownership and collaborate well with to get to great outcomes, (6) share in the full team's success. We need people who challenge convention, think differently, solve problems, and strive for continuous growth. This job description is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Salary Range: $96,276.68 - $128,368.90 Annual Bonus Potential: 10% HomeServe USA is an equal opportunity employer. #LI-NM1 #LI-ONSITE

Created: 2024-11-15