Sr. Project Manager

Optimal Solutions & Technologies (OST, Inc.) is focused on excellence. We specialize in providing Management Consulting, Information Technology, and Research Development and Engineering services. The fundamental distinction of the OST team is its business knowledge in both the public and private sectors. We serve the aerospace & transportation, association & nonprofit, defense, education, energy, financial, healthcare, and technology & telecommunications industries. OST is successful because we listen to our clients, we learn from our clients, and we know our clients. Sr. Project Manager Job Duties (Description of specific duties in a typical workday for this position): * Manage program providing leadership, direction and coordination to the 100-plus staff performing Claims, Underwriting, Appeals, Industry Management, Financial Reporting, and Disaster Response Support for a major government insurance program * Manage the project in a manner that meets and/or exceeds CMMI Level 3 and Agile business service standards * Ensure high quality project tasks and contract deliverables are completed and submitted on time, within budget (cost) and within scope in accordance with the government's Quality Assurance and Surveillance Plan (QASP) * Monitor project schedule (WBS) to ensure timeliness of contract and ad hoc deliverables, work products, SLAs, and disaster response tasks. Track early deliverables in the schedule and emphasize accomplishments in the annual CPARS self-assessment * Develop and maintain the Program Management Plan (PMP) to plan, execute and monitor all aspects of the program performance i.e. cost, schedule, performance status, quality, change management, communication, risks, subcontractor management, reporting and all other management aspects of the contract * Own the program Risk and Issue logs. Work with customers and key program stakeholders to resolve issues and mitigate risks that may impact the performance and reputation of the program and the stakeholders * Build, manage and maintain effective client and stakeholder business relationships. Participate and/or conduct various communication meetings with Contracting Officer's Representative (COR), Contracting Officer (CO) and other stakeholders * Maintain alignment with the customer's key objectives and be sensitive to their concerns. Anticipate their needs and focus on customer delight. Manage the contract's disaster response to significant disaster events nationwide. * Utilize the Balanced Scorecard (BSC) to track and measure service level agreements against contract goals. Also, use BSC to align financial, internal processes, customer and learning/growth activities to the company's vision and strategy, improve communications, monitor performance and grow the team. * Coach and mentor the project's leadership team. Fully understand the project tasks and identify and pursue implementation of process efficiencies. Lead the team by example through demonstrating the OST Customer Experience model of respect, knowledge and trust as well as professionalism. * Ensure effective and continuous communication with contract staff, senior leadership and client through meetings, emails and presentations. * Attend Conferences, Presentation, Program related meetings and trainings to stay up to date on Program and policy changes as well as build effective relationships with customer and Program stakeholders. Convey and cascade updated Program information to team managers and staff to ensure consistency across the project. * Champion program innovation initiatives in alignment and coordination with the customer to meet and where possible exceed the customers' five-year and ten-year objectives. * Support corporate business development opportunities through opportunity qualification, capture, proposal writing, proposal review, and subject matter expertise. Requirements (Years of experience, Education, Certifications): * PMP Certification required * Bachelor's Degree from an accredited college * Possesses at least 10 years project management experience managing and successfully delivering large scale business services contract for Federal Government clients * Proven leadership, time management, budgeting, problem-solving and analytical skills * Demonstrated knowledge of the insurance industry * Exceptional customer service skills * Excellent verbal and written communication skills * Extensive experience presenting information to audiences at all levels * Demonstrated experience leading $50M projects * Demonstrated experience leading a multilevel organization of 50 plus FTEs * Demonstrated experience successfully managing a large geographically disperse team * Knowledge of one or more government insurance programs * Demonstrated federal government contract management experience * Demonstrated federal government financial management experience * Demonstrated experience bringing innovation, efficiencies, and process improvement to a large-scale contract * Demonstrated experience driving organic growth to a large-scale contract Preferred to Have: (skills that are not required, but preferred to have) * Demonstrated experience maturing PM skills * Master or higher-level degree * Knowledge of CMMI and/or Agile best practices * Possesses at least 20 years project management experience managing and successfully delivering large scale business services contract for Federal Government clients * Demonstrated experience leading $100M plus projects * Demonstrated experience leading a multilevel organization of 100 plus FTEs * Demonstrated experience leading contract and personnel surge activities * Knowledge of NFIP * Ability to support weekly face to face meetings in the DMV * Demonstrated experience bringing innovation, efficiencies, and process improvement to a large-scale government contract * Demonstrated experience driving tangential new business growth to a large-scale contract This is a full-time position paying a base salary, and full benefits, and has possible bonus potential based on merit and performance. To be considered for this position, please apply online with a resume. OST is an equal-opportunity employer. Applicants are considered for positions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other category protected by applicable federal, state, or local law

Created: 2024-12-28