Automotive Mobile Technician

Service Center PT-Oregon Job Summary Mobile Service Technicians will complete air conditioning service, automotive repairs, on site scanning support, wire repairs and diagnostics within their market area. Roles & Responsibilities * Customer service focused, ability to develop relationships and deliver operational consistency * Perform Air Conditioning Evacuation & Recharge * Troubleshoot and diagnose mechanical and electrical repairs * Understand and complete estimating, invoicing, part identification, pre and post quality control checklists * Adequately explain technical diagnoses and repair planning needs to include shop personnel, insurance adjusters, and customers * Utilize various tools, diagnostic equipment, and Virtual support team resources to make the most effective recommendations * Test drive vehicles after repairs are completed * Check all parts for quality and accuracy before installing * Complete assigned training and certifications, to include continuing education courses * Communicate with field team to ensure efficiency and productivity * Maintain a well-organized work area * Responsible for ensuring tooling software updates are completed immediately * Accountable for assigned inventory * Including: Laptops, OE scan tools, VCI, other equipment provided * Develop and maintain excellent customer relationships through our company purpose and core values Qualifications, Education & Experience: * Minimum of 3 years automotive repair experience * Trade school experience a plus * ASE or I-CAR certifications a plus * Knowledge of diagnostic scan tools and factory software * Obtain AC certification & follow safety standards * Excellent customer service and communication skills * Knowledge and ability to use computers, mobile devices, and related technology efficiently * Self -motivated, positive attitude, with a customer focused vision Requirements: * Must be at least 21 years of age * Must have a valid driver's license and ability to pass MVR check * Ability to pass a background check * Must be able to lift 60 pounds independently * Travel may be required for continuing education and certification training * Requires standing for extended periods of time with frequent stretching, reaching, walking, and stooping * Requires frequent driving of company and customer vehicles * Extensive travel within assigned area is expected * May have exposure to fumes, dust, and chemicals * Ability to work in a shop environment in inclement weather * Required to wear PPE to include but not limited to facial covering, eye protection, gloves

Created: 2024-11-13