Customer Service Representative

Description We are looking for a meticulous and customer-focused Customer Service Representative for our client in Prairieville, Louisiana. This role offers a short-term contract to full time employment opportunity. As a Customer Service Representative, your primary focus will be on providing excellent customer service, processing customer orders, resolving inquiries, and maintaining a high level of organization. Responsibilities: - Provide exceptional customer service over the phone and through email correspondence - Handle both inbound and outbound calls with professionalism and accuracy - Efficiently enter customer orders and appointments into the system - Maintain accurate and up-to-date customer records - Identify and resolve customer inquiries in a timely manner - Utilize Microsoft Excel and Microsoft Word to manage and organize data - Monitor customer accounts and take necessary actions when needed - Ensure all tasks and responsibilities are completed within the scheduled working hours - Collaborate with the team to improve customer service processes and procedures Requirements - Proficiency in answering inbound calls is required - Experience in a call center customer service role is essential - Strong customer service skills are necessary - Ability to perform data entry tasks with accuracy and efficiency - Excellent email correspondence skills are needed - Experience in handling both inbound and outbound calls - Proficiency in Microsoft Excel and Microsoft Word is required - Experience in order entry processes is a must - Ability to schedule appointments effectively and efficiently Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. Apply today! Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit for more information. © 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (.

Created: 2024-11-12