Server - Yakiya

Summary of Job Description:The server plays a critical role in serving guests quickly, efficiently and with complete knowledge of food and beverage menus. Offers superior guests service and maintains station in a clean and orderly manner throughout their shift.To ensure the guests feel welcome and taken care of; wow them with exceptional servicesTo ensure proper table mannerTo maximize sales opportunitiesEssential functions:Ensure that all guests are greeted in a timely, friendly, and professional mannerExplain to guests about our offerings, the holiday menu/ specials. Recommend seasonal menu, suggestive sell additional items- drinks, soup, appetizers, dessertBe the Server of choice- Frequent request by guests to be the server. Remember regular guests' names and ordersWork with the Kitchen Staff to meet any special requirements for ingredients and preparation of foodEnsure timely delivery of the guest's order when ready in the kitchen and prepare it as necessary with garnishes, sauce Keep guests informed of the status of their food and drink orders if not available immediatelyExecute the proper placement of dishes on the tableExecute the proper wine opening and serving proceduresExecute the proper service standards- removal of plates, replacing dirty platesEngage the guests in small talk while serving them to enhance their dining experienceKnow the proper time to offer services- Do not interrupt guests while they are having conversationAnticipate guest's needs prior to them asking- condiments, water/tea refill...etcEnsure quality check backs are done in a timely manner, to ensure everything is satisfactory and respond promptly to any request or complaint, seeking the manager's help as neededPresent check at the end of the meal, take and process payments in cash or credit card using Company proceduresAssist bussers and other servers as needed, especially during busy periodsMake sure that dining room area is kept clean and free of trash at all times; clean up spills promptly anywhere in dining room; remove or alert management to any safety hazardDo opening or closing routines for dining room and work stations as neededHow we reward you:**Flexible schedulesGreat payFree meals while working at PandaMedical, Vision, Dental, Voluntary Short-Term Disability, Cancer Income Protection insurance for full-time associatesHealth Care and Dependent Care Flexible Spending accounts401K with company matchVacation, sick leave, bereavement/funeral leave and Leave Share Program for eligible associates Associate discounts for many brandsReferral bonus for eligible associatesOpportunity to give back to your communityHands-on paid training to prepare you for successOn-Going Career & Leadership DevelopmentOpportunities for growth into management positionsPre-Tax Dependent Care Flexible Spending AccountPlease refer to for details.**Candidates must meet, and continue to meet if employed, eligibility requirements for each benefit to qualify.Job Requirements:High school graduateRestaurant experience a plusMust be 18 year of age to carry alcoholic beveragesHave a clean, neat appearance & good personal hygiene at all timesHave a courteous, enthusiastic style of communication. Ability to communicate with guests fluently Pay Range: $16.00 - $20.50 / Hour*Within the range, individual pay is determined using various factors, including work location and experience. ADA Statement:While performing duties, counter areas are often hot with steam from steam table and food vapors. Workspace is restricted and employees are generally expected to remain standing for long periods of time. Employees must prepare hot and cold foods, use Chinese cook knife and other kitchen equipment and work quickly without losing accuracy. Employees must be able to lift up to 50 lbs., stand up to four hours and reach across counter tops measured at 36 inches to serve customers. Kitchens are hot and noise levels are usually high; storage space is limited and shelving is high. Employees must be able to work in a fast-paced work environment, have effective verbal communication skills, ability to adapt to a dynamic environment with changing priorities, and the ability to manage conflicts/difficult situations.Panda Strong since 1983:Founded in Glendale, California, we are now the largest family-owned American Chinese Restaurant concept in America. With close to 2,300 locations globally, we continue our mission of delivering exceptional Asian dining experiences by building an organization where people are inspired to better their lives. Whether it's impacting our team or the communities we work in, we're proud to be an organization that embraces family values.You're wanted here:We value diversity in all forms and know the strength it brings. Workplace equality allows for creative ideas to bloom, diverse points of view to be heard, and improves overall happiness. We like the sound of that.Panda Restaurant Group, Inc. is an Equal Opportunity Employer and is committed to providing equal opportunity, and does not discriminate on the basis of any characteristic protected by law, including but not limited to sex/gender (including pregnancy, childbirth, lactation and related conditions), gender expression, race, color, religion, national origin, sexual orientation, gender identity, disability, age, ancestry, medical condition, genetic information, marital status, and veteran status. Additionally, Panda Restaurant Group, Inc. complies with all federal, state, and local laws regarding requests for workplace accommodations. If there is a reason you believe you require an accommodation, please reach out to our accommodation team vie email at PandaLOA@.Pay Range $0 - $100 per hour

Created: 2024-11-12