Front Desk Associate

JOB DESCRIPTION: FRONT DESK ASSOCIATE/NIGHT AUDITORTitle: Front Desk Associate/Night AuditorReports to: Front Desk Lead & General ManagerRequired Tasks: According to Hotel Standards:*Guest Check-in & Check-out*PMS Operations*Cash Handling & Credit Card Transactions*Switchboard Operation and Telephone Etiquette*Front Office Emergency/Security Procedures*Reservations-Guest Rooms*Assist with Administrative Duties as assigned by Management*Keep Front Desk Area & Lobby Neat & Tidy and Clean Daily*Set up Breakfast Bar or Refill/Monitor Cleanliness of Bar & Tables*Minor Decision Making*Take Group Reservations & Set up Group Blocks*Sales of Guest Rooms with New Arrivals and Phone Inquiries*Follow All Policies & Procedures as Outlined in the Employee Handbook*Must be Neat, Clean & Well-Groomed in Proper, Clean Uniform with Nametag*Operate Laundry as Directed*Maintain a Professional Attitude to all Guests, Associates & VendorsRequired Skills:*Fluent Verbal & Written Communication in Proper English (Spanish, if possible)*Basic Math*Hand Writing*Computer Skills/Keyboard/Typing Skills*Operate a 10 Key Calculator*Hospitable, Civil Contact with the Public*Ability to Work Independently, with Little to no Supervision*Ability to Complete Multiple Tasks Simultaneously*Night Audit/Basic Accounting Skills/TrainingJob Posted by ApplicantPro

Created: 2024-11-12