Remote Customer Service Representative

About the job Remote Customer Service Representative Full Job DescriptionLooking for work? join the many customer service reps that currently work with us, Most even do so from the comfort of their own home! We are looking for customer service reps with a passion to provide amazing customer service..Full-Time hoursCustomer ServiceData EntryPosition Available nowPaid TrainingResponsibilitiesManage incoming callsIdentify and assess customers' needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid and complete information by using the right methods/toolsMeet personal/customer service team sales targets and call handling quotasHandle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionKeep records of customer interactions, process customer accounts and file documentsFollow communication procedures, guidelines and policiesTake the extra mile to engage customersSkillsProven customer support experience or experience as a client service representativeStrong phone contact handling skills and active listeningCustomer orientation and ability to adapt/respond to different types of charactersExcellent communication and presentation skillsAbility to multi-task, prioritize, and manage time effectivelyHigh school degreeJob Type: Full-timePay: $13.00 - $14.00 per hourBenefits:Dental insuranceFlexible schedulePaid time offPaid trainingVision insuranceWork from homeSchedule:8 hour shiftDay shiftEvening shiftMonday to FridayOvertimeSelf-determined scheduleWeekend availabilityWork Location: Remote

Created: 2024-11-12