Customer Experience Coordinator

As a Customer Experience Coordinator, you help set the tone and ensure delivery of our Radically Personal customer journey. Consider yourself the store's lead ambassador of the brand and point of reference for the customer. You support all activities necessary for the efficient operation of the store experience and provide exemplary service to maximize sales, promote the Company's image of quality and professionalism. A Customer Experience Coordinator performs duties, in partnership with their management team, with the specific focus of shaping the store experience.What you will do:Ensures client expectation is exceeded at each visit and maintaining an environment focused on the client experience by utilizing hospitality tools providedEnsure all employees present professionally for each customer interaction according to company policies and practice highest level of customer service to achieve maximum salesEnsure clienteling activities are mapped for each guestEnsure seamless efficiency and positive atmosphere in the customer experiencePartner with leadership and expert teams to proactively address service issuesPerforming other duties assigned by store leadership teamWho you are:Previous experience in sales, hospitality, and/or serviceExceptional customer service/clienteling skills and excited to build relationshipsProfessional verbal and written communication skillsFlexible work schedule, including evenings, weekends, and holidaysWhat you will get:Competitive salaryA top-of-the-line training program, unique to the industryA clothing allowance for each new season and a generous employee discount Opportunity to build a career with one of the fastest growing companies in fashion opportunity to travel to other stores and abroadSalary Band: $18 - $28/hourly

Created: 2024-12-28