Front Desk Representative
Cawley Physical Therapy & Rehabilitation - Carbondale, PA
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Benefits: 401(k) 401(k) matching Dental insurance Employee discounts Flexible schedule Free uniforms Health insurance Paid time off Training & development Vision insurance Benefits/Perks Competitive hourly rate Flexible Schedule Great work-life balance Paid time off Ongoing training Employee Discount 401K with Matching Benefits (Medical, Dental, Vision) Job SummaryWe are seeking a friendly and service-oriented Front Desk Representative to join the team at our thriving Carbondale clinic. As a Front Desk Representative, you will be the first point of contact for our clients. You will greet customers as they arrive, book appointments, answer phone calls, and collect payment information. The ideal candidate has a cheerful disposition, excellent communication and computer skills, and is capable of multitasking. Responsibilities Greet customers as they arrive and provide an excellent customer experience Answer phone calls and schedule appointments Assist clients with paperwork, including consent forms Maintain a clean and inviting environment Provide general customer service and attend to the needs of customers throughout their services Assist PT/PTA staff with patient set-up Document and Report Metrics Qualifications Two or more years of experience as a receptionist or a similar role is preferred Excellent communication skills with a commitment to customer service Strong work ethic and positive attitude Familiar with computers and scheduling software Excellent multi-tasking skills
Created: 2024-11-12