Customer Service Representative - State Farm Agent ...

Benefits: We help you get licensed 401(k) Competitive salary Health insurance Paid time off ROLE DESCRIPTION:As a Customer Service Representative - State Farm Agent Team Member with Lisa Patchell - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.  RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist clients with policy changes and updates. Process insurance claims and follow up with clients. Maintain accurate records of customer interactions. QUALIFICATIONS: Strong communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred. Must be willing to get Property & Casualty licensed ABOUT ME:I have been with State Farm for close to 30 years with 18 of those years as a State Farm Agent.  It's an absolute honor to live and work in the community I serve and you might see me about volunteering or paying it forward. I work alongside an outstanding team in my office and I couldn't do this job without them!  We enjoy helping our customers and we celebrate our successes as a team.  

Created: 2024-11-12