Customer Service Representative - Apply Today, Start ...

Shift: Full - TimePay: After training, our top agents make an average of $10-$15 an hourAt Aucera your career growth is a priority.As a Customer Service Rep, you will ensure a memorable customer experience by using needs-based strategies. While working At Aucera, you'll gain valuable skills that you can apply to your future growth with us and any career you may pursue in the future. Imagine adding the below skills to your resume!Communication and presentationListening, critical thinking, and problem solvingAdaptability and team buildingDecision makingGoal setting and time managementConfidence and relevant work experienceThe list will continue to grow during your employment with us. Your resume will expand to include skills that lead you on the path to careers in industries like sales, hospitality, management, technology, and beyond. And we will support your professional growth, whether At Aucera or beyond.Job Responsibilities Specific duties for Customer Service Representatives:Identifying and resolving customer issues using problem-solving skillsUpselling products and/or services to the customerContinually maintaining a working knowledge of our clients' products, services and promotionsPutting the customer first and remaining polite and professional at all timesDocumenting all customer information, communications and sales in a computer systemBenefits Here's just some of what we have to offer:Competitive compensation - base salary + incentives the top agents make $10-$15/hr.Flexible schedules that work around your life WFH options after 30 days of employmentFlexible pay: direct deposit with daily and weekly optionsHealthcare coverage and 401KPaid on-the-job trainingJob Requirements Whether you're reinventing yourself or looking to grow at a new organization, you'll feel at home At Aucera. This position is a good fit for those coming from a variety of different industries, such as retail, hospitality, management, and service.The attributes that make a great Customer Services Agent include:Willingness to learnCompetitive spiritReliableEnjoy helping othersAble to communicate with all types of peopleFlexibleBackground and/or drug test may be requiredABOUT AUCERA: Founded in 1957 and headquartered in Mahwah, NJ we are one of the nation's largest privately owned dedicated domestic call center companies with 19 call centers located throughout the United States.At Aucera, YOU are the Difference! Apply now! WE ARE AN EQUAL OPPORTUNITY EMPLOYERWe consider applicants for all positions without regard to race, color, religion, creed, gender, age, national origin, disability, which can be reasonably accommodated without undue hardship, veteran status, or any other legally, protected classification.

Created: 2025-01-11