Police Records Clerk I

This is a highly varied general office and clerical work position within the Grand Rapids Police Department Records Unit.  Work involves performing a variety of duties in which set sequences or guidelines and procedures are applied to the processing of requests for police records, forms, and data entry involving police and court processes.   Work is performed under supervision with the employee exercising judgment and independence in the prioritizing of daily tasks and the carrying out of work processes and procedures. ESSENTIAL DUTIES & RESPONSIBILITIES  The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by employees in this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description. * Serves as a customer service contact at the GRPD Records Unit for the public and other government agencies. * Receives, sorts, and distributes incoming mail; processes reports, forms, payments, billings or other similar materials; examines for accuracy and completeness, notes discrepancies, and consults with supervisors or other employees, as appropriate, for resolution; operates various office equipment. * Facilitates the completion, collection and flow of required forms/documents such as legal documents or notices, requests for information, or other forms indigenous to specialized operations. * Assists in the receipt, collection of records, and responses to records requests. * Maintains filing systems according to prescribed departmental procedures; sorts and files reports, cards, printouts, correspondence and other data; posts data to individual records. * Uses a variety of software programs including, but not limited to, the Microsoft Office Suite and a variety of task specific programs related to law enforcement activity. * Maintains strict confidentiality of operations and records as directed. * Fingerprints individuals for internal and external purposes. * Cross-trains for related positions as needed. * May train less experienced workers in performance of listed duties.  * Performs other related duties as assigned. * Graduation from high school * -AND-- * Two years of experience in general clerical or office work  * -OR-- * Any equivalent combination of training and experience Knowledge of: * Proper grammar and some basic math comprehension. * Administering the use of applicable computer software programs and learn those specific for law enforcement agencies. * Daily office functions and handling public inquiries and service needs. Ability to: * Learn proper police record keeping procedures, policies and processes. * Compile, verify, and analyze law enforcement records for proper record system purposes. * Be confidential and retain privacy of information as required. * Comply with process improvement principles related to service needs. * Communicate effectively, both orally and in writing. * Maintain proper records and prepare reports. * Establish and maintain effective working relationships with other employees, government officials, and the general public. * Provide good customer service. Candidates will have to pass Grand Rapids Police Department Background Check: Background Review * The background review process takes approximately 8-10 weeks and will include: * Completion of a 60-page personal history packet to provide information and verification of your education, employment, finances, legal history, motor vehicle operation, references, relatives, residency, and autobiography.  * Review and verification of all documents received * legal, criminal, and financial record reviews * reference checks (primary, secondary, and tertiary) * home visit to include neighbors * In-person interview at the Grand Rapids Police Department 

Created: 2024-11-12