Customer Service Specialist

Suitsupply is continuously growing. We are expanding our global presence by opening new stores worldwide, innovating in eCommerce and blurring the line between in-store and online experiences. For our international, service-driven and dynamic Customer Service team, we are hiring for the role of Customer Service Specialist based in our Dallas Office.Your typical day includes:Full-spectrum customer support; from sizing and styling advice to logistics and account maintenanceIdentifying and facilitating online sales, deliveries and returnsCoordinating with our physical stores to ensure optimal customer experienceThis job might be for you if you have:Relevant education and/or experience in service management, retail or fashionSales and clientele experience in the fashion or hospitality industriesA service-oriented mindset and the ability to think creatively and solve problemsFlexibility to work varying shifts, including nights, weekends, and holidaysWhat do you get in return?A place among our exciting, fast-paced and expanding global brandResponsibility and empowerment to act. We value autonomy and individual initiative; we do not require excessive approval for routine scenariosThe freedom and flexibility to make sure you reach your personal potentialCompetitive pay ($21 - $24) and commission structure40% discount on all Suitsupply products

Created: 2024-12-28