About the job Remote Commercial Customer Service Agent Requirements: MUST be able to work Remote from Home - equipment will be provided. Requires HS Diploma or GED with a minimum of 2 years of customer service experience, call center experience is preferred Healthcare industry experience is preferred Strong Customer Focused competencies, seeking service-oriented individuals. Must have strong verbal and written communication skills, phone based position which requires excellent verbal communication; ability to clearly communicate complex messages over the phone. Strong problem-solving skills. 1 year of Call Center Customer Service experience (Inbound calls) Ability to navigate through multiple systems Medical background helpful