Customer Service Representative - Inside Sales - No ...

Responsibilities:Advanced computer skills with proficiency in the Microsoft Office Suite along with website and internet toolsExcellent verbal and written communication skills both on the phone and in person one-on-oneStrong math background needed to estimate product costAbility to work well under pressure, handle many tasks and interruptions within a short period of time while providing positive, personalized customer serviceResponsible for accurate and timely data entry inclusive of managing multiple accounts including processing and expediting orders, quoting, coordinating timely deliveries, and maintaining inventoriesAbility to coordinate interaction between the customers and multiple departments including handling complaints and quality concernsMust be able to prioritize, organize, and follow-up based on given timelinesMechanical ability to understand diagrams and machine limitations along with a willingness to learn the entire plant flowQualifications:Commitment to providing outstanding customer serviceAbility to multi-task in a fast-paced environmentAbility to work in a team atmosphereAbility to resolve conflict with creative use of resourcesHigh attention to detailExcellent organizational skillsStrong communication skillsPrior customer service experience is a plus, but no experience requiredHigh school diploma required, college degree preferred

Created: 2024-11-12