Front Desk Associate

**Job Overview:** The Front Desk Associate at The Brittany Condominiums providesexceptional customer service/. Meets and greets residents; checks guests and service providers in/out/. Able to understand and react to emergency response and access control procedures; monitors andoperateselectronic security control systems; and accuratelymaintainsdaily logs,recordsand forms/.Assistswith general concierge services and performs administrative clerical,Wordand Excel document work/. Walks the building premises as directed for monitoring purposes/. **This is a 40 hour a week full time position/.** **Your Responsibilities:** + Providesexceptional customer service/. + Meets and greets residents; checks guests and serviceproviders in/out/. + Able to understand and react to emergency response and access controlprocedures;monitorsandoperateselectronic security control systems; and accuratelymaintainsdaily logs,recordsand forms/. + Assistswith general concierge services and performsadministrative clerical,Wordand Excel document work/. + Walks the building premises as directedfor monitoring purposes + Monitors and controls access to the building + Resolves and follows/-up on all complaints/issues, escalating to supervisor if necessary + Providesgeneral concierge services as well as administrative clerical work when needed + Helpsmaintaina safe and secure environment throughout the building/property/(s/) + Walks the building premises as directed for monitoring purposes + Have the ability tounderstand and complete all required forms + May be assigned other duties by supervisor **Skills & Qualifications:** + Ability to manage multiple priorities + Demonstrates excellent customer service,communicationand time management skills/. + Basic knowledge of Microsoft Applications, especially Outlook,Wordand Excel/. + Command of information system hardware/software is preferred + Good written and verbal communication skills + Strong customer service and interpersonal skillsrequired + Reasonable accommodations may be made to enable individuals with disabilities to perform theessential functions/. + Computer and peripherals, standard and customized softwareapplicationsand tools, and usualoffice equipment/. + Ability toquickly and easily navigatethe property/buildingasrequiredto meet the jobfunctions + Ability to lift 30 - 50lbs + Requires standing, sitting position forlong periodsof time, walking and occasionalclimbing when necessary + Handle, finger, grasp and lift objects and packages; must be able to reach with handsand arms + The employeeis required towork at a personal computer for extended periods of timeas well as talking on the phone for extended periods of time + Must have the ability to detect auditory and/or visual emergency alarms + Occasional overtime may berequired + Must have the ability to work extended/flexible hours, weekends, and attend Boardmeetings/. **Compensation** **:** $16/.00/-$18/.00perhour **Disclaimer Statement** **:** The above informationonthis description has been designed toindicatethe general nature and level of work performedby employees within this classification/. It is not designed tocontainor be interpreted as a comprehensiveinventory of all duties, responsibilities, and qualificationsrequired ofemployees assigned to this job/. This is not anall/-inclusivejob description; therefore, management has the right to assign or reassign schedules,dutiesandresponsibilities to this job at any time/.

Created: 2024-12-28