Group Account Director
Evoke - Philadelphia, PA
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This is a remote position. In the journey of life, your career should make a difference. At Inizio Evoke, we come together-to do the best work, in the best possible place. We're all in. Because it's everyone's role to make health more human. The Opportunity: We are seeking a Group Account Director to join our dynamic agency. You will help us to reach our goals. You Will: * Execution: * Is the daily account lead and have proactive, daily client communications * Is accountable for the impeccable delivery of multiple large, high-value client projects * Ensure junior team members are delivering quality account management deliverables such as weekly client status reports and meetings, accurate and actionable contact reports. * Lead productive and informed project kickoffs, holding all team members responsible for providing required documentation. * Ensure that appropriate team members are experts in our clients' Medical/Legal/Regulatory review processes and ensures clean submissions with previous learnings applied, offers MLR solutions to clients to further increase the value proposition. * Is accountable for the client's total budget by having proactive, ongoing conversations with the project management team and clients/VP. * Work with project management to establish forecasts and ensures that financial goals are met/exceeded. * Can deploy the right resources at the right time, while remaining profitable * Works to exceed quarterly and yearly financial goals. * With project management, is responsible for the development and presentation of SOWs. * Participates in new business opportunities and attends pitches Client Relationship Management: * Foster a stronger relationship with direct clients and creating new, and more senior relationships across the brand, including live interactions as much as possible. * Is always looking for ways to better serve the client, to grow their business, and grow the business. * Gain the trust of the client and more senior members of the client team and can receive team feedback for service optimization. * Is not afraid of having the 'tough' conversations, but instead handle them with grace and dignity Strategy: * With the strategy and creative teams, leads brand planning process * Is an expert in all aspects of our clients' business, being able to speak to the category, across channels, and across targets - and to the larger internal teams * Lead the development and presentation of the project brief and with the strategy and creative teams, owns the development of creative/strategic briefs and associated processes. * Work directly with the strategy and analytics teams to assess program performance and to identify new and optimization opportunities. You Have: * 9+ years of experience managing healthcare/pharmaceutical marketing accounts * At least 5 years of agency and/or pharmaceutical side experience required * Multichannel marketing experience * Demonstrated ability to develop, grow, and extend a meaningful client relationship * Demonstrated ability to identify and act upon growth opportunities * Exhibits forward thinking and is solution oriented (internally and externally) * A clear understanding of the multidisciplinary team and when to engage resources * Impeccable attention to detail and self-accountability * Willingness to learn, recognizing there's always more to learn * Organizational skills with the ability to manage multiple projects on time while also being engaged in new business opportunities or similar * Masterful communicator with a combination of listening, speaking, and business writing skills, knows when to pick up the phone, when to be at the client, when to email Our Benefits: * Medical * Dental * Vision * Flexible Vacation * 401K About Inizio Evoke Drive: We are a full-service agency with 25 years of history supporting pharmaceutical and life science clients in optimizing patient outcomes through behavioral science. We apply a unique combination of behavior-change strategies, compelling creative, and purposeful use of technology to shift behaviors in our target audience, whether that be patients or HCPs
Created: 2024-11-08