Floor Manager

Oversee, direct, and coordinate the planning, organizing, training, and leadership of restaurant staff necessary to achieve stated objectives in sales, costs, employee retention, guest service and satisfaction, food quality, cleanliness and sanitation. Promote, work, and act in a manner consistent with the mission of Sabai Restaurant: To Gracefully Serve, High Quality Thai Food in a relaxed Atmosphere Ensure that all restaurant policies, procedures, standards, specifications, guidelines, and training programs and followed and completed on a timely basis. Ensure that all guests feel welcome and are given responsive, friendly and courteous service at all times. Ensure that all food and products are consistently prepared and served according to the restaurant's recipes, portioning, cooking and serving standards. Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures. Investigate and resolve complaints regarding food quality, service, or accommodations. Assign duties, responsibilities, and work stations to employees in accordance with work requirements. Be knowledgeable of restaurant policies regarding personnel. Continually strive to develop staff in all areas of managerial and professional development. Recommend measures for improving work procedures and worker performance to increase service quality and enhance job safety. Ensure that all equipment is kept clean and kept in excellent working condition through personal inspection and by following the restaurant's preventative maintenance programs.  

Created: 2024-11-07