Commercial Specialist - Ground Support
Epiroc - Lively, VA
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United. Inspired. Performance unites us, innovation inspires us, and commitment drives us to keep moving forward. All new thinkers are welcome. We are looking for candidates who want to develop, grow, and dare to think new. Innovation is an important part of our DNA. If you appreciate an environment where you get to think new and constantly evolve, you will thrive here. About us. Epiroc is a global productivity partner for mining & construction customers and accelerates the transformation toward a sustainable society. With ground-breaking technology, we develop and provide innovative and safe equipment, such as drill rigs, rock excavation and construction equipment and tools for surface and underground applications. We also offer world-class service and other aftermarket support as well as solutions for automation, digitalization and electrification. Our global headquarters is based in Stockholm, Sweden and we have around 18,000 passionate employees supporting and collaborating with customers in over 150 countries around the world. Learn more at . We succeed in our core business because we are passionate innovators with courage to change. With collaboration and mutual confidence, teams and individuals trust and support each other's abilities to offer solutions. Together, we lead the way to make mining and construction more sustainable. Epiroc offers rewarding experiences and professional growth opportunities. Recognition for your hard work includes: * Competitive wages and annual employee bonus and incentives. * Family-friendly benefits package. * Company matching group retirement savings plan. * Paid vacation and sick time. * Fleet vehicles and travel allowances. * Support for relocations. * Employee perks and discounts. * Trades apprenticeships. * Support for growth, training and education. * Progressive flexible work arrangements. * Employee social engagement activities and Company-sponsored events including fundraising, family, and community involvement. * Sustainable employment and growth. What you bring to the team. Epiroc is now hiring a Commercial Specialist to join our Ground Support Team! As a key member of the Epiroc Canada Ground Support Team, the Commercial Specialist will handle various commercial responsibilities essential to our growing business. The Commercial Specialist will be expected to always promote a positive, customer-oriented attitude, enabling us to be a true productivity partner for our customers and to be a driver of cross functional collaboration. Strong organizational and problem-solving skills are crucial. The ideal candidate will be a task-oriented critical thinker with an inquisitive and analytical mindset. Responsibilities: You will support our customer facing team in bringing solutions to our customers' ground support challenges, in order to allow our customers to spend more time mining. * Take responsibility for the sales and operations planning (S&OP). * Ensure healthy stock levels and optimized supply pipeline. * Manage product sales forecasting, tracking inbound replenishment and aligning with production to ensure that there is sufficient product in the supply chain. * Work with the Marketing and Communications team on new product demands. * Manage product pricing. * Prepare and track budget performance. * Prepare customer tenders to ensure that we offer the best solutions. * Manage product structures within Epiroc systems. * Provide solid support to our Customers, Account Managers, Customer Service Representatives, and Technical Service Representatives. * Perform other tasks and duties as required. Education, Knowledge, and Experience: * A bachelor's degree in Business, Commerce, Engineering, or a related discipline is preferred. However, a combination of relevant education and experience will also be considered. * Experience in managing the S&OP process within a B2B sales-centric organization. * Proficiency in product pricing, sales budgets, and product management. * Experience in contract management. * Strong analytical skills, with a methodical, organized, and efficient work style. * Ability to work with multiple streams of data and extract useful information. * Strong computer skills, particularly in MS Office applications (strong Excel skills are essential), and the ability to learn new systems. * Knowledge of Epiroc structures (advantageous). * The ability to bridge commercial and technical aspects of the business. Skills and Abilities: * Strong technical and intellectual focus, with a keen ability to develop creative solutions to problems. * Excellent communication skills. * Strong collaboration skills, with the ability to find common ground with colleagues across various functions. * Willingness to travel within Canada, though the role is primarily office-based. * Exceptional computer skills, particularly in MS Office (Excel proficiency is essential). * Enjoys working with numerical data and has the ability to efficiently summarize data using Excel and other tools. * Strong problem-solving skills and a desire to tackle challenges. * Strong work ethic and a positive team attitude. Join us, and be part of a diverse, electrifying, innovative and highly collaborative team! An inclusive workplace that allows people to thrive. Inclusion is foundational for our Epiroc culture. We want all our people to have a strong sense of belonging. As we work in diverse teams across geographies, cultures, and professional areas, inclusive behaviour is something we expect from ourselves and each other. We are continually looking for ways to strengthen our inclusive culture. A place where we all matter. Epiroc's diversity approach is holistic, and our goal is to continue attracting, developing and retaining talented employees from diverse backgrounds, allowing us to benefit from a wide variety of experiences and perspectives. We believe all persons are entitled to equal opportunity. We encourage applications from all qualified persons, including women, visible minorities, Indigenous Peoples, and persons with disabilities. We also welcome applications from non-Canadians who are eligible to work in Canada. We want you to take part in our journey. Accommodations are always available on request for candidates taking part in all aspects of the selection process. If contacted regarding your application, please advise your Human Resources representative should you require accommodation to attend an interview or participate in the selection process. How to apply? All candidates must submit a cover letter and resume outlining how their experience and training meet the basic requirements listed above. Qualified candidates must be eligible to work in Canada and can apply online at /en-ca/epiroc-careers. We thank all applicants, however, please keep in mind that only those who qualify for an interview will be contacted. Epiroc is a global productivity partner for mining and construction customers and accelerates the transformation toward a sustainable society. With ground-breaking technology, Epiroc develops and provides innovative and safe equipment, such as drill rigs, rock excavation and construction equipment and tools for surface and underground applications. The company also offers world-class service and other aftermarket support as well as solutions for automation, digitalization and electrification. Epiroc is based in Stockholm, Sweden, had revenues of more than SEK 60 billion in 2023, and has around 18 200 passionate employees supporting and collaborating with customers in around 150 countries. To learn more about Epiroc, our people and products, please visit . United. Inspired. Performance unites us, Innovation inspires us, and commitment drives us to keep moving forward. In the 150 countries where you can find Epiroc, we encourage our employees to take ownership of their own development and careers with the support of their leaders. We are committed to giving you every opportunity to succeed in a culture of innovation, diversity, and collaboration, combined with a caring atmosphere. Diversity and sustainability are key to growing fresh and innovative ideas and solutions for our customers. Epiroc is a leading manufacturer for the mining and infrastructure industries. Learn more at #LI-SL1
Created: 2024-11-06