Host

Our fine dining Greek restaurant in Midtown Manhattan combines elegance, authentic Greek flavors, and world-class hospitality. We are dedicated to offering our guests an unforgettable dining experience marked by warmth and sophistication. Position Summary: We are looking for a friendly, organized, and professional Host to be the first point of contact for our guests. The ideal candidate will set the tone for a welcoming dining experience by managing reservations, greeting guests, and ensuring efficient seating. As Host, you will play a key role in creating a warm and elegant atmosphere, helping to establish meaningful connections with guests and setting the stage for exceptional service. Key Responsibilities: • Greet guests warmly as they arrive and escort them to their tables, ensuring each guest feels welcome and valued. • Manage and update reservations using our reservation system, adjusting as needed to accommodate walk-ins and special requests. • Communicate seating arrangements effectively with the Maitre D', servers, and other front-of-house staff to ensure smooth service flow. • Handle guest inquiries, calls, and emails in a professional and courteous manner, providing information on reservations, menu offerings, and restaurant policies. • Assist with special requests, including birthday celebrations, group seating arrangements, and dietary accommodations. • Monitor dining room seating capacity and wait times, informing guests of any delays with courtesy and professionalism. • Ensure the host station and entryway are clean, organized, and presentable at all times. Qualifications: • Previous experience in a fine dining or high-end restaurant environment is preferred. • Strong interpersonal and communication skills, with the ability to create a warm, welcoming atmosphere for guests. • Experience with reservation platforms such as OpenTable, Resy, or similar systems is a plus. • Ability to remain composed and organized during peak service hours. • Professional appearance and demeanor, with a passion for hospitality and guest service. • Flexibility to work evenings, weekends, and holidays as needed.

Created: 2024-11-06