Master Service Technician III (CFESA) - Jacksonville, ...

POSITION SUMMARY: This position is responsible for maintenance and repair of customer equipment as assigned. This position is trained in at least two skill sets, maintains a high level of productivity, must have three of the four CFESA certifications and is assigned to the on-call roster. This position demonstrates leadership capabilities with the ability to mentor and train other employees. MAJOR RESPONSIBILITIES: * Adhere to all SAFETY policies and procedures, including the use of personal protective equipment. * Troubleshoot and repair gas, electric, water, refrigeration and steam powered commercial kitchen and HVAC equipment. * Utilize tablet to document task (parts order, work order, timesheet) on a timely basis. * Communicate professionally with customer regarding required repairs and status. * Use proper tools for repair, including hand tools and power tools. * Monitor truck stock to insure required parts are stocked on vehicle. * Maintain service vehicle, tools and uniforms. * Work independently with daily supervision. * Participate as scheduled for weekend/holiday on-call rotation and work regular overtime as needed. ADDITIONAL RESPONSIBILITIES: * Obtain correct part numbers through branch parts person. * Collect payment on COD jobs. * Contribute positively to branch targets for response time and first time fix rates. * Participates in available training to increase skill and knowledge. * Performs other duties as required. CONTACTS: * Internal - Daily with branch staff; occasionally with corporate staff. * External - Frequent and regular contact with customers. Occasional contact with factories for warranty purposes. MINIMUM QUALIFICATIONS: * Must be at least 18 years of age. * Valid Driver's license and driving record that aligns with safety standards. * Completion of a satisfactory background check and drug screen is required. * 1 Year of applicable experience. * Driving record under auto liability insurance guidelines. * CFESA Master Technician with three of the four CFESA certifications. We Offer: Sign-On Bonus Available For Qualified Technicians * Competitive Salary & On-call Pay * Company Vehicle & Cell Phone * Uniforms Provided * Meters & Test Equipment * Continuing Education * Industry Certification * 401k & Profit Sharing * Paid Holidays & Vacation * Medical & Dental Benefits * Short-Term Disability * Long-Term Disability Insurance (company paid) * Life Insurance (company paid) COME HOME TO WHALEY!! Visit the Whaley career site to find your place to grow. /careers Whaley Foodservice is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Created: 2024-11-05