LVN Care Navigator

The LVN Care Navigator is responsible for sustaining an environment of intrinsic good will for the practice while providing optimum services to patients. The LVN Care Navigator provides licensed medical support to medical care providers as a vocational nurse for the department/clinical team to which it is assigned. The LVN Care Navigator is supervised by a licensed physician or registered nurse when performing duties within the vocational nurse scope of practice. The LVN Care Navigator works under the direction of clinic/department management for administrative purposes, including customer service, professional behavior & development, assignment & scheduling of work, and performance of job functions not requiring supervision by a LIP.#ca-lsApply By Date November 9, 2024, by 11:59 p.m.Minimum Qualifications California Licensed Vocational Nurse (LVN) American Heart Association (AHA) Basic Life Support (BLS) or UC Davis Health CPR Must provide proof of valid Intravenous (IV) Therapy and Blood Withdrawal certification Must pass UCDH pharmacology exam Must provide documentation of graduation from an accredited school of vocational nursing, or completion of education and experience as a corpsman in the United States military Minimum of two (2) years of Licensed Vocational Nurse experience. Skills within the scope ofpractice of a licensed vocational nurse. Knowledge of common medications, indications, dosage ranges, dilutions, side effects, and potential toxicity, and typical allergic reactions. Knowledge of basic anatomy, physiology and pathophysiology, with ability to recognize the abnormal. Observation skills to detect changes in patient's condition and potential adverse reactions to treatments. Knowledge of medical terminology sufficient to communicate effectively with patients, health care providers and insurance company representatives regarding appointments, services, procedures, authorizations and referrals. Ability to accurately interpret physician orders to ensure complete and up-to-date patient records. Interpersonal skills to establish and maintain effective working relationships with all co-workers; to consistently interact with patients and other members of the public with patience, courtesy and professionalism, both in person and on the telephone; and to effectively respond to individuals who may be angry or upset. Problem solving skills to independently define a problem identify the resources available to help solve the problem, create viable solutions and take the necessary action to implement problem resolution and ensure prompt and satisfactory resolution. Decision making skills to independently exercise delegated authority to take action and to appropriately seek assistance from others when limits of delegated authority have been reached. Organizing skills to establish priorities for own work to accomplish a variety of concurrent assignments; respond flexibly to changes in priorities; and maintain work effectiveness in a setting with a high volume of patient activity and frequent interruptions. Ability to efficiently use computer system applications for all functions required for this position, including typing skills sufficient to use computer keyboard for timely and accurate input and production. Writing skills, using proper English grammar, spelling and punctuation, sufficient to compose messages and/or routine correspondence, which is clear, concise and easy to understand. Knowledge of clinic's practices and protocols related to medical records, medical assisting, nursing support, and other business and office procedures. Knowledge of pertinent laws, regulations, and guidelines governing medical records; confidentiality, privacy, and provision toothers, including HIPAA. Basic knowledge of health care insurance systems as related to required job functions for this position, including Medicare, Medi-Cal, HMO, PPO, fee-for-service, and workers' compensation, sufficient to properly obtain and track authorizations, make referrals, coordinate hospital admissions, medication authorization, DME and explain provisions and requirements to patients. Preferred Qualifications Experience with health IT systems and reports is desirable Epic or Electronic Health Record experience. Geriatric patient care management experience. Experience in developing care management and/or patient care workflows. Data management and collection experience. Experience with patient outreach. Experience with project development. Experience with Microsoft Visio. Knowledge of and/or proficiency in health behavior change or motivational interviewing, preferred. Knowledge of specific disease and lifestyle related topics such as smoking cessation, weight management, nutrition, pre-post-natal care, stress reduction and chronic conditions Local knowledge about and connections to community health care and social welfare resources is desirable Key Responsibilities 80% - PATIENT-CENTERED CARE NAVIGATION AND PREVISIT PLANNING 10% - PATIENT TEACHING 10% - PATIENT CARE AND ADMINISTRATIVE RESPONSIBILITIES Department Overview Awarded age-friendly designation, the multispecialty team of providers and staff of the Healthy Aging Clinic are committed to the health and well-being of older adults. These include cognitive neurology, neuropsychology, nursing, dietary planning, pharmacy and social work.Department Specific Job Scope Assist with Population Health management efforts in a geriatrics and dementia care clinic setting. Works closely with older adult patients and their caregivers to assist with care coordination. Geriatric patient care management. Assists with developing care management and/or patient care workflows. Data management and collection. Patient outreach to schedule and provide educational documents. Will work alongside dementia care nurse practitioners and geriatrics providers.POSITION INFORMATION Salary or Pay Range: $36.77 - $45.75 Salary Frequency: Hourly Salary Grade: 138 UC Job Title: VOC NURSE SR Number of Positions: 1 Appointment Type: Staff: Career Percentage of Time: 100 % Shift Hours: 8 am -5 pm; Monday-Friday Location: Midtown Ambulatory Care Center (HSP122) - Sacramento, CA Union Representation: EX-Patient Care Technical Benefits Eligible: Yes Hybrid/Remote/Onsite: This position is 100% on-site Benefits Outstanding benefits and perks are among the many rewards of working for the University of California. UC Davis offers a full range of benefits, resources and programs to help you bring your best self to work, as well as to help you and your family achieve your health, wellness, financial and career goals. Learn more about the benefits below and eligibility rules by visiting either our handy Benefits Summary for UC Davis Health Employees or Benefits Summary for UC Davis Employees and our Benefits Page .If you are represented by a union, benefits are negotiated between the University of California (UC) and your union and finalized in a contract. Read your bargaining unit's employment contract, stay abreast of current negotiations and learn about collective bargaining at UC: High quality and low-cost medical plans to choose from to fit your family's needs • UC pays for Dental and Vision insurance premiums for you and your family • Extensive leave benefits including Pregnancy and Parental Leave, Family & Medical Leave • Paid Holidays annually as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement • Paid Time Off/Vacation/Sick Time as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement • Continuing Education (CE) allowance and Education Reimbursement Program as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement • Access to free professional development courses and learning opportunities for personal and professional growth • WorkLife and Wellness programs and resources • On-site Employee Assistance Program including access to free mental health services • Supplemental insurance offered including additional life, short/long term disability, pet insurance and legal coverage • Public Service Loan Forgiveness (PSFL) Qualified Employer & Student Loan Repayment Assistance Program for qualified roles • Retirement benefit options for eligible roles including Pension and other Retirement Saving Plans. More information on our retirement benefits can be found here • UC Davis cares about building a community, which is why we provide resources to enhance diversity, equity and inclusion as well as Employee Resource Groups (ERGs) to support our staffPhysical Demands Standing - Continuous 6 to 8+ Hours Walking - Continuous 6 to 8+ Hours Sitting - Frequent 3 to 6 Hours Lifting/Carrying 0-25 Lbs - Continuous 6 to 8+ Hours Pushing/Pulling 0-25 Lbs - Frequent 3 to 6 Hours Pushing/Pulling 26-50 lbs - Occasional Up to 3 Hours Pushing/Pulling over 50 lbs - Occasional Up to 3 Hours Bending/Stooping - Continuous 6 to 8+ Hours Squatting/Kneeling - Occasional Up to 3 Hours Twisting - Continuous 6 to 8+ Hours Climbing (e.g., stairs or ladders) - Occasional Up to 3 Hours Reaching overhead - Occasional Up to 3 Hours Keyboard use/repetitive motion - Frequent 3 to 6 Hours Environmental Demands Loud noise levels - Occasional Up to 3 Hours Uneven Surfaces or Elevations - Occasional Up to 3 Hours Mental Demands Sustained attention and concentration - Continuous 6 to 8+ Hours Complex problem solving/reasoning - Continuous 6 to 8+ Hours Ability to organize & prioritize - Continuous 6 to 8+ Hours Communication skills - Continuous 6 to 8+ Hours Numerical skills - Continuous 6 to 8+ Hours Constant Interaction - Continuous 6 to 8+ Hours Customer/Patient Contact - Continuous 6 to 8+ Hours Multiple Concurrent Tasks - Continuous 6 to 8+ Hours Work Environment Ability to lift, move, and/or position patients as necessary to room them and prepare them for exams and procedures. May be required to have the ability to retrieve and file bulky medical record charts (up to 3" thick) stored in filing cabinets and on shelves that may be above shoulder level and below waist level, and to efficiently transport multiple charts weighing 5 to 25 pounds throughout the medical office. Must be willing to work variable days (including weekends), hours and locations as required to meet business needs of the practice. References reflect an overall meet or exceeds. Travel may be required to any UC Davis Health Clinic Special Requirements This is a critical position, as defined by UC policy and local procedures, and as such, employment is contingent upon successful completion of background check(s), including but not limited to criminal record history background check(s) This position is designated as a mandated reporter under CANRA and UC policy, and employment is contingent on compliance with applicable policies, procedures and training requirements Diversity, Equity, Inclusion and Belonging At UC Davis, we're solving life's most urgent challenges to bring a fuller, healthier, and more resilient world within reach. We grow from every challenge we take on and we don't just maintain - we improve. We recognize that creating an inclusive and intellectually vibrant organization means understanding and valuing both our individual differences and our common ground. The most comprehensive solutions come from the most diverse minds and you belong here. As you consider joining UC Davis, please explore our Principles of Community , our Clinical Strategic Plan and strategic vision for research and education, and our latest efforts to outgrow the expected . The University of California, Davis is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.For the University of California's Affirmative Action Policy, please visit: the University of California's Anti-Discrimination Policy, please visit: we want you to be seen, our recruiting process at UC Davis fosters authenticity, diversity, and inclusion. Studies have shown that some people may not apply to jobs unless they meet every single qualification. Each unique role at UC Davis has a set of requirements and you could be perfect for this role, or you could be perfect for the next role! Don't meet all the requirements? We still encourage you to apply! #YouBelongHereApply for JobUC Davis Health CareersSign InNew User

Created: 2024-11-05