Floor Manager

Heritage Restaurant is hiring a Floor Manager to join its growing leadership team. 8 West 40th street NY NY The floor manager will contribute to our success by leading the restaurant team to provide engaging service of quality food and beverage to guests in a clean and comfortable environment. The Floor Manager will assist the GM in Team development, training, and overall success of the restaurant. Requirements/Responsibilities Summary of Key Responsibilities for Restaurant Floor Manager (include but are not limited to the following): * Performs floor Managerial duties as required by the restaurant. * Constantly ensures quality control. * Maintaining high service standards and highest level of guest satisfaction at all times. * Assists in restaurant staff training, enforcement of policies and procedures, performance management, development, and team building. * Adheres to company standards and protocols. * Administrative responsabilities include (but not limited to) scheduling,  * Assists GM as needed. * Maintains a safe, healthy, and secure facility by enforcing sanitation standards and procedures, complying with health and legal regulations, and maintaining security systems. * Performs daily workstation assignments along with supervisory duties. * Actively engages with guests * Takes direction from GM and upper Management in order to identify and address trends and issues in restaurant performance. * Addressing any issues in a timely fashion. * Assists GM in motivating Team Members to meet organizational and operational objectives. * Strong Leadership skills * Evaluates usage of supplies. * May take on GM responsibilities in their absence. * Manages with integrity, honesty and knowledge that promote the culture, values, and brand standards of our restaurants. Summary of Qualifications * Minimum two years progressively responsible experience in restaurant. * Minimum one year supervisory experience Required Knowledge, Skills, and Abilities * Knowledge of supervisory practices and procedures * Strong operational skills in a fast-paced customer service environment * Strong leadership skills with the ability to coach and develop Team Members * Effectively communicate, orally and in writing, with Team Members and guests * Ability to gain the respect and trust of direct reports * Effectively handle and manage confidential and sensitive information Physical Requirements: * Able to lift up to 40 pounds. * Must be able to stand and exert fast-paced mobility for periods up to 9 (nine) hours in length. Availability Requirements: * Must have flexible availability for scheduling * Must be available for both opening and closing shifts Benefits: PTO and sick leave available Health Insurance Commuter Program

Created: 2024-11-04