Customer Service Representative

Eastern Propane & Oil is Hiringa part-time Customer Service Representative in Rochester, NH Voted as one of New Hampshire's "BEST PLACES TO WORK" in the Manchester Radio Group's #bestofthe603!Platinum level status for Veteran friendly employersWhy choose Eastern for your Career?Our company cultureOpportunity for growth Employee & Family Fuel Discounts for your homePaid Time Off + Paid HolidaysComplimentary Coffee & Thanksgiving TurkeyBonus programs, incentives, and moreJob Summary:This part-time position requires a team player who will assist others and is responsible for efficiently providing solutions to customer questions, concerns and inquiries through a positive and respectful dialogue. The ability to multi-task and effectively manage customer calls and other administrative responsibilities is essential.*This role is based on 25 hours per week Monday-Friday 9:00am-2:00pm Essential Functions:Accurately and appropriately manage, respond to, and resolve customer questions, concerns and inquiriesProvide customer with requested information by using application software, or otherAppropriate means and assist customer to achieve total satisfactionInteract with customers and co-workers in a respectful and courteous manner and maintain confidentiality of all customer informationDemonstrate ability to accurately and successfully use Eastern's application software systemRegular attendance and punctuality adherence to a schedule that meets the needs of the department which may increase on a seasonal basisBe receptive to new technologiesOther duties as assignedJoin the Eastern Family today!

Created: 2024-11-03