Project Manager I (II or Sr. depending on experience) -...
Coastal Federal Credit Union - Raleigh, NC
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Job Title: Project Manager I (level II or Sr. possible depending on experience) Position Location: Raleigh NC. Hybrid role - must live locally. Your impact: As a Project Manager I, you'll have the opportunity to use your leadership and creative problem-solving talents, along with your IT aptitude, to assist in documenting functions and procedures, develop requirements and requests, test, lead, plan, and execute small and medium corporate projects. You'll also have the opportunity to use your communication skills and interpersonal skills to deliver presentations, train, write procedures and build rapport with customers as a liaison between them and the Project Office. The contributions you can anticipate making: Enhancing communication by: * Translating and simplifying customer requirements and then acting as the liaison for customers in analysis, design, and testing to ensure optimal operational performance. * Providing system training, mentoring, and coaching customer and support personnel through project completion. * Proactively alerting project stakeholders of events that may jeopardize project timelines and/or deliverables. * Delivering informative presentations as needed. Analyzing and documenting processes by: * Defining and documenting future and/or improved business functions and processes. * Tracking and documenting changes for functional and business specifications and writing detailed procedures for permanent records or use in training. * Defining and documenting internal and external user interfaces and support systems as well as clarifying and defining data requirements. Enhancing our current practices through: * Developing comprehensive business cases that assist management in understanding scope, costs, and benefits of small and medium projects thus supporting well-informed business decisions on the use of resources. * Ensuring issues are identified, tracked, reported, and resolved. * Performing post-project reviews to assess planned vs. actual costs and resource use. Using the results of these assessments to continuously enhance the project process. Providing Consultation by: * Analyzing the requirements of the business unit and then serving as a liaison between the business units, technology teams, and support teams. * Meeting with management and personnel to identify, define, and document business needs and objectives, operational procedures, problems, input/output requirements, and levels of system access. * Leading the requirement analysis for large, complex, or multiple business units. * Identifying opportunities for improving business processes through information systems and/or non-system driver changes and assisting in the preparation of proposals to automate processes and/or develop new systems and/or operational changes. Offering your technology expertise by: * Becoming proficient with office applications, automation, database systems, data imports, merging records, and running reports. * Analyzing the feasibility of, and developing requirements for, enhancements to existing systems and ensuring the system design fits the needs of the business unit and future direction of Coastal. * Researching and preparing report request documents. Managing projects by: * Creating the project plan, coordinating resources, managing timelines, and enforcing project deadlines and schedules. * Identifying needs and requirements, researching functionality, and assisting with the creation and scoring of the RFP process where required. To be successful in this role, you will be: * A detail-oriented self-starter who is excited by the opportunity to analyze and interpret processes or data, identify needs, and coordinate resources to meet them. * An individual who derives satisfaction from taking a concern or problem and seeing it through to resolution. * A person who enjoys using his/her strong communication abilities to relay information in a way that others outside the field can understand. * Someone who thrives on the opportunity to assist with improving processes and systems. * An individual who enjoys building rapport with team members and internal/external customers. * An organized person for whom time management and the ability to establish priorities comes naturally. Interested? Here's what we need to see on your resume: Experience: * Two years of project management experience, including tracking and planning projects. * Two years of Systems or Business Analyst experience within a Financial Institution. * One year of experience gathering requirements from business units and creating business case documentation. * Experience with Microsoft Visio, Excel, Word, and PowerPoint. * Experience with ServiceNow and or Jack Henry Systems a plus. * Experience relational database systems such as Microsoft SQL. Education: * Related bachelor's degree preferred or comparable experience. PMP certification preferred, but not required. For consideration visit . You can also scroll back up to the top of this page to the "Apply Now" section. Deadline for Application: All resumes must be received on or before 11/22/2024. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Coastal Federal Credit Union is committed to providing reasonable accommodations to applicants who may have disabilities. If you need special assistance or an accommodation in applying for employment, please contact our HR department at jkedra@. Request for reasonable accommodation will be considered on a case by case basis. "It's our duty to create a workplace and company culture where everyone feels heard and valued, and is appreciated for their unique backgrounds, experiences, and perspectives. At the end of the day, what truly matters is that every person who walks through our doors believes that they are an integral part of our team and can bring their best, true self to work each day. Building a culture of inclusivity means creating an environment where everyone thrives and succeeds together." * Tyler Grodi, CEO VEVRAA Federal Contractor Equal Opportunity/Affirmative Action Employer Minority/Female/Disability/Veterans
Created: 2024-11-03