SUPERVISOR

Responsibilities River Vista Behavioral Health sits along the bluffs overlooking the San Joaquin River, this brand new, 128-bed facility, will provide high-quality and advanced behavioral health services to residents and visitors in the Central Valley. The new hospital will employ more than 250 people, including clinicians, nurses, mental health technicians, support staff and administration. We are currently seeking a forward thinking and talented Supervisor, Clinical Services/Inpatient to be part of our Clinical Services Team. The Supervisor of Social Services provides administrative support and clinical supervision to the Social Services Department, ensuring appropriate psychosocial treatment programs that meet the needs of the patients and the community and are in compliance with regulatory agencies and the facility's performance objectives. Responsibilities include managing the administrative and clinical processes for all Social Services offered at the facility. QUALIFICATIONS Education: A Master's degree from an accredited college or university in social work, mental health or a related field is required. Experience: Minimum of three (3) years experience in psychiatric/mental health field, with a minimum of two (2) years of experience in advanced clinical/management practice. License:. BBS registered as LCSW. Additional Requirements: A strong knowledge of the Joint Commission, Title XXII, HCFA, OSHA regulations, and patient rights standards and all other applicable federal and state laws and regulations governing mental health care facilities. PRIMARY RESPONSIBILITIES * Makes routine employment decisions and supervises, coordinates, and evaluates the work of professional and non-professional clinical personnel, consulting with the HR Director as necessary. * Oversees the scheduling of staff according to patient needs. Guides and advises subordinates as necessary. * Demonstrates good managerial judgment by conducting all aspects of supervision in a fair, firm, consistent and objective manner. * Recognizes the importance of the evaluation process and is timely with 90-day and annual evaluations, and discipline/commendation program. * Demonstrates knowledge of job description and holds subordinates accountable for responsibilities inherent to their position. * Ensures the Social Services department is operating within defined parameters. Reports any variances. * Maintains active involvement in issues of cost containment through weekly/monthly monitoring of personnel time, equipment and supplies required to deliver care. * Manages the operation of the Activities Therapy department. * Maintains optimal standards of clinical care and constantly evaluates results. * Assists in implementation of policy changes to reflect current standards of practice. * Assists and maintains performance improvement program. * Completes performance improvement reports, develops and monitors performance improvement standards. Develops plan to increase compliance and implements actions to correct deficiencies. * Provides clinical oversight. * Provides social work consultation to physicians, nurses, other hospital staff members, patients, patient's relatives and coordinates with community agencies upon requests and in coordination with assigned social worker. * Participates in hospital in-service education programs to integrate social work with other hospital departments. * Maintains statistical reports for department. * Evaluates patients for unit transfer. * Coordinates treatment rounds and chart audits for compliance. * Maintains regular attendance and participation in departmental meetings, and weekly treatment planning meetings for each patient. * Regularly and effectively works with the Medical Staff to coordinate medical and patient care management. Participates in patient case conferences and milieu rounds regularly. * Assess, review and report safety and risk issues per protocol. * Demonstrates awareness of legal and ethical aspects of care. Ensures that staff function within these limits. * Responds to patient needs, desires, commendations and grievances using established procedures. * Regularly coordinates efforts of both the interdisciplinary treatment team and other allied health services involved in the care of patients. * Communicates with referral sources on needs of their patients on the unit. Acts as liaison between outpatient clinicians and clinical staff. * Works directly with the Intake Department on providing consistent follow-up on referral sources. * Supervises the use of application procedures to ensure clinical is met. Works with other departments and clinicians to ensure patient appropriateness for treatment. * Effectively works with potential patient and clinician to clarify problem areas and to focus treatment. * Consistently advocates and directs clinical personnel within the guidelines of the appropriate professional associations. * Prepares necessary reports and information for the Joint Commission and other health related agencies/regulatory bodies. * Consistently combines ethical judgment with technical skill within the policy and legal guidelines of the facility. * Promotes an environment in which patient care team can work cooperatively toward objectives. * Promotes staff development. Counsels and encourages staff to work as a team in providing quality patient care at optimal efficiency. * Provides leadership through planning, organizing, coordinating, and continually monitoring and evaluating the care given patients on the unit. * Assumes and/or performs additional duties as requested and makes sound decisions within the range of expectation for the job. * Review the quality of documentation provided at all levels of care to assure adequacy and clinical appropriateness. * Assure patients are receiving effective and appropriate treatment, based on the level of care. * Establish standards for customer relations and monitor the interactions between Case Management staff and customers to evaluate the effectiveness of customer service. * Manage the program services offered, consulting with facility management in the planning, development, implementation and evaluation of the case management program. * Maintain an awareness of community and market-related activities which includes knowledge of the activities of other providers, needs of local payers and the political climate related to mental health. * Strategically solve problems that encompass the larger view of the organization and establish goals by utilizing an understanding of organizational dynamics in planning and problem solving. * Ensure strategic program goals and objectives are consistent with overall facility goals and objectives. * Consult with facility management in the development and facilitation of program activities which assure an optimal therapeutic experience for all patients. * Maintain an active involvement and awareness of all patient admissions, discharges and transfers. * Meet regularly with program managers to ensure compliance with program goals and objectives. * Serve on Facility Committees and attend meetings as assigned. * Oversees and manages student interns by providing clinical oversight and daily assignments. * Maintains a positive and professional working relationship with all universities and academic institutions providing student interns. Qualifications KNOWLEDGE, SKILLS, AND ABILITIES THIS SECTION DESCRIBES WHAT KNOWLEDGE, SKILLS AND ABILITIES AN EMPLOYEE IN THIS POSITION SHOULD CURRENTLY POSSESS. THIS LIST MAY NOT BE COMPLETE FOR ALL KNOWLEDGE, SKILLS AND ABILITIES REQUIRED FOR THIS POSITION. * Strong managerial skills. * Ability to serve as the organization's primary resource regarding regulatory requirements. * Skill in understanding the expectations of the Joint Commission, HCFA, and applicable state licensing requirements. * Ability to direct and prepare for the Joint Commission surveys. * Ability to direct changes or corrective actions related to regulations or survey outcomes. * Ability to interact effectively with the community and local market and network with other mental health providers. * Thorough knowledge of utilization management. * Thorough knowledge of managed care philosophy related to mental health services. * Skill in organizing and prioritizing workloads to meet deadlines. * Skill in telephone etiquette and paging procedures. * Effective oral and written communication skills. * Ability to communicate effectively with patients and co-workers. * Ability to adhere to safety policies and procedures. * Displays good judgment and maintains confidentiality of information. * Ability to lead the clinical staff and collaborate with senior management. * Ability to demonstrate tact, resourcefulness, patience and dedication. * Ability to accept direction and adhere to policies and procedures. * Ability to recognize the importance of adapting to the various patient age groups (adolescent, adult and geriatric). * Ability to work in a fast-paced environment. * Ability to react calmly and effectively in emergency situations. PHYSICAL, MENTAL, AND SPECIAL DEMANDS THIS SECTION DESCRIBES HOW AN EMPLOYEE IN THIS POSITION CURRENTLY PERFORMS THE FUNCTIONS OF THIS POSITION. MODIFICATIONS TO THE MANNER IN WHICH THIS JOB MAY BE PERFORMED WILL BE REVIEWED ON A CASE BY CASE BASIS. * Ability to sit for long periods of time, up to eight hours. * Ability to reach above and below the waist, turn, twist, manipulate small finger tools. 3 Ability to see well enough to read written materials and have the ability to discern a variety of odors. * Ability to spend 10% of the work day outside in temperatures varying from 30F to 100F, and spend 10% of the work day inside in temperatures varying from 60F to 90F. * Ability to work in an environment in which chemicals are used in cleaning, and dust, mist and steam are frequently generated in housekeeping tasks. * Ability to occasionally handle infectious/hazardous waste. * Ability to work at a rapid pace and tolerate a variety of repetitive duties and in an environment in which the noise level is occasionally high. * Ability to hear via the telephone and paging systems. Additional Requirements: A strong knowledge of The Joint Commission, HCFA, OSHA regulations, and patient rights standards and all other applicable federal and state laws and regulations governing mental health care facilities. One of the nation's largest and most respected hospital companies, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Steadily growing from a startup to an esteemed Fortune 500 corporation, UHS today has annual revenue nearing $10 billion. UHS is recognized as one of the World's Most Admired Companies by Fortune; ranked #276 on the Fortune 500, and listed #275 in Forbes inaugural ranking of America's Top 500 Public Companies. EEO Statement: All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. We believe that diversity and inclusion among our teammates is critical to our success. Notice: At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at: 1-800-852-3449.

Created: 2024-11-01