Facility Supervisor

FACILITY SUPERVISOR PURPOSE:     Assist management staff with facility operations and staff supervision.    QUALIFICATIONS:   Completion of secondary education or equivalent. Prefer at least one year of experience in supervisory and customer service capacity.    LICENSURE OR CERTIFICATION REQUIREMENTS:   Possession of current first-aid and C.P.R. certificate is preferred.    EQUIPMENT OPERATED:   Computer, calculator, copier, , telephone system, cleaning equipment, two-way radio, fitness equipment, , cleaning equipment, hand & power tools, and other various pieces of recreation related equipment.    INHERENTLY HAZARDOUS OR PHYSICALLY DEMANDING WORKING CONDITIONS: The employee has exposure to chemical compounds found in an office environment (e.g., toner, correction fluid, etc.); works around persons of all ages; exposed to possible injury from bodily fluids, hazardous waste;   may have contact with potentially violent or emotionally distraught persons; routinely lifts objects 50 lbs. or less; occasionally pushes objects 50 lbs. or less; occasionally pulls objects 50 lbs. or less.    JOB DESCRIPTION AND WORKER CHARACTERISTICS: JOB DUTIES in order of importance   ESSENTIAL FUNCTIONS OF THE POSITION:  For purposes of 42 USC 12101: * Maintains a safe environment for patrons.  * Interacts with patrons on a daily basis.  * Assists full-time management staff with facility operations and staff supervision.  * Maintains general order, security & cleanliness at facilities.  * Routinely inspects the facility and surrounding areas to ensure proper use and scheduling of facility. * Investigates complaints, concerns and issues and reports them to Manager On-Duty. * Prepares daily reports as required. * Assists in the cleaning and maintenance of the facility.  * Sets up and tears down equipment, including tables, chairs, volleyball standards, etc.  * Assists other staff in all areas of facility/building operations.  * Assists in the planning, supervision and implementation of programs, classes, leagues and activities.  * Activates "Emergency Action Plan" as necessary and coordinates all efforts with full-time staff. * Assists in the securing and reporting of daily income receipts.  * Maintains accurate records (attendance, accidents, injuries, discipline).  * Selects, stores, issues and inventories equipment, materials & supplies.  * Demonstrates regular and predictable attendance.    OTHER DUTIES AND RESPONSIBILITIES: * Strictly enforces policies, rules, regulations, laws and ordinances governing the conduct of persons using the facility and promptly warns users of existing safety hazards. * Safeguards and regulates the conduct of patrons.  * Provides outstanding customer service.  * Makes minor equipment repairs and cleans facilities as necessary.  * Assists in the overall operation of facilities. * Knowledgeable of all departmental policies, procedure, rules, regulations, etc. * Gives facility tours.  * Sets up and tears down equipment, including but not limited to tables, chairs, gym equipment, etc.  * Prepares clear and concise written reports.  * Attends staff meetings and trainings.  * Performs other related duties as required.    MINIMUM ACCEPTABLE CHARACTERISTICS:  (*indicates developed after employment)   Knowledge of: customer service; *department goals and objectives; *department policies, *procedures and rules; *emergency medical care procedures; public relations; *office practices and procedures; English grammar and spelling; basic math; *workplace safety; *records management; *security; organizing, supervising and leading activities; *fitness equipment; *principles and practices of recreation programming, facility supervision and management; cleaning.     Skill in:  communication; supervision; management; use of modern office equipment.   Ability to: supervise subordinate staff; give instruction; work under stressful conditions and to immediately respond to crisis situations; interpret a variety of instructions in written, oral, picture, or schedule form; define and solve problems; collect data, establish facts, and draw valid conclusions; exercise independent judgment and discretion; determine material and equipment needs; add, subtract, multiply, and divide whole numbers; complete routine forms; compile and prepare reports; respond to routine inquiries from public and/or officials; communicate effectively; train or instruct others; understand a variety of written and/or verbal communications; maintain records according to established procedures; maintain confidentiality of restricted information; work alone or in a group setting; cooperate with co-workers on group projects; answer routine telephone inquiries; handle sensitive inquiries from and contacts with officials and general public; develop and maintain effective working relationships; resolve complaints; provide outstanding customer service; respond to emergency situations; carry out instructions; work all types of hours and days (including weekends).    POSITIONS DIRECTLY SUPERVISED: Fitness Attendant Hourly Wage Range: $14.00 to $17.50

Created: 2024-10-31