Customer Service
PeopleShare - Bolingbrook, IL
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Seeking long term opportunities? Benefits? Great pay? Looking to be part of a growing team?Apply now and don't miss out on the opportunity! This is a temp to hire position! Customer Care Representative to join our growing organization. As the first point of contact, the Customer Care Representative is a vital role in shaping the customer experience. This role is on-site at our Bolingbrook, IL location, Monday - Friday. Call 630-914-5965 or text Jennifer at 630-381-5818Why PeopleShare?• Chance to work with the top companies in the area.• Weekly pay through direct deposit.• We are not a day labor staffing agency; we offer long term assignments.JOB DETAILS FOR CUSTOMER SERVICE REPRESENTATIVE:SCHEDULE/HOURS:* 1ST Shift Monday - Friday 8:30AM- 5:00pmPay: $19-21 PRHRESPONSIBILITIES FOR WAREHOUSE CLERK:• Manage assigned customer accounts• Receive and process customer POs orders via data entry into our ERP system• Handle incoming calls and customer service inquiries, providing accurate and timely information• Maintain detailed records of customer interactions, transactions, and feedback• Resolve customer issues and complaints efficiently, ensuring a high level of customer satisfaction.• Ensure follow-up on customer interactions to guarantee resolution and satisfaction.• Performs additional duties as needed.SKILLS/REQUIREMENTS FOR WARHOUSE CLERK:• Excellent verbal and written communication skills.• Organized with attention to detail.• Ability to resolve customer complaints and issues while maintaining a professional demeanor.• Ability to handle multiple tasks and prioritize effectively.• Experience working with a CRM or ERP system. Experience with Microsoft Dynamics/GP ERP a plus.• Proficient in Microsoft Office Suite or related software.• Must have reliable transportation to commute to work M-FPeopleShare is the leading Staffing Agency in the region and has temporary to hire and permanent jobs in Illinois (IL) throughout the Greater Chicago area Bolingbrook, Burbank, Downtown Chicago, Crest Hill, Deerfield, Elmhurst, Frankfort, Oak Brook, and Wheeling.We have openings for receptionist, data entry, customer service, collections, office managers, call center, administrative assistant, accounts payable clerk, accounts receivable clerk, file clerk, warehouse, assembly, production, pickers, packers, forklift, machine operators, and maintenance mechanics.PeopleShare provides equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status, or any other protected category or class under federal, state, and / or local laws.This policy applies to all locations and all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.IND66 Requirements: Job Type: Temporary Post Date: 10/21/2024
Created: 2024-10-30