Host
The Hospitality Department - New York City, NY
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We are seeking a talented and passionate Host at BandL Restaurant. This is a great opportunity to work in a professional yet fun environment and be part of a outstanding service team. Hospitality Department operates everything from fine dinning restaurants to exceptional bars and even pastry shops. As a Host you will play a vital role in creating exceptional guest experiences. You will be responsible for warmly greeting guests, managing reservations, and ensuring seamless seating arrangements in alignment with the restaurant's commitment to hospitality and service excellence. Duties include: -Warmly greet and welcome guests upon arrival, providing a positive first impression -Managing reservations and seating of guests -Communicate effectively with the back of house and serving staff to ensure smooth transitions between tables -Well groomed and eloquent 1+ years of experience in New York City hospitality service or similar experience is preferred Previous experience in a hosting or customer service role is preferred. Exceptional interpersonal and communication skills. Ability to multitask and remain calm under pressure in a fast-paced environment. Detail-oriented with strong organizational abilities. . JOB OVERVIEW: Oversee all aspects of the front desk and the reservations department Provide special attention to key all VIPs and distinguished guests Prepare and oversee the reservation confirmation system Maintain menus to insure their cleanliness and accuracy. Ensure smooth execution when making changes to the menu Participate in shift meeting by going over the floor plan, VIPs, and special requests Maintain a consistent presence at the front desk Ensure that all VIP guests' expectations are being communicated to all and followed thru . Continuous staff training to ensure that all staff maintain The Press Club Grill standards. Education, Certification, Experience 1+ years experience in a New York City Fine Dining/high volume restaurant The ability to make decisions at a moment's notice A strong passion for food and beverage with an emphasis on hospitality driven service Strong written and oral communications skills Strong organizational skills Must have a high level of flexibility, including a willingness to work weekends, holidays and additional hours when necessary
Created: 2024-10-30