Account Manager

New England Insurance (Part of PCF Insurance Services Network) New England Insurance Group is an independent insurance agency offering a comprehensive suite of insurance solutions to protect clients from the unexpected. For over four decades, the New England Insurance Group has been providing fair prices and the highest quality products from America's leading insurance companies, as well as world-class service. Managing client needs, while offering solutions and guidance to make the best choices is our goal. Job Summary: As a Commercial Lines Account Manager at New England Insurance, you will perform many diverse responsibilities which ultimately help us succeed in providing extraordinary customer service to our customers. Duties and Responsibilities: * Responsible for the day-to day account management of an assigned book of business which may include client communication, policy changes, renewals, payments & claims. * Identify, qualify, and develop insurance opportunities with new and existing clients in person, online, by phone, and through written communication. * Operate and maintain our agency management computer program. * Keep informed of changes and trends within the industry for the purpose of anticipating and responding to client's needs. * Actively close sales depending on the client's needs. * Conduct business in a manner that demonstrates an understanding of both the business and earnings implications of the Company. * Have a strong ability to multi-task. Qualifications: * Valid Massachusetts State Insurance License * Excellent organizational, interpersonal, communication skills and ability to work in a team environment. * Experience servicing commercial lines accounts within an insurance agency. * Thorough knowledge of commercial lines coverage and markets. * Experience with a client management system. AMS360 preferred * Experience with Excel and Word Benefits: * Medical, Dental, Vision * Life Insurance * AD&D * FSA / HSA * Commuter & Child Care FSA * Cancer Support Benefits * Pet Insurance * Accident & Critical Illness * Hospital Indemnity * Employee Assistance Program (EAP) * 11 Paid Holidays * Flexible PTO * 401K

Created: 2024-10-27