Senior Account Service Representative
Martin Grant Associates, Inc. - Wakefield, MA
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A hybrid opportunity as a Senior Account Service Representative has become available! Could this be your ticket to a bountiful harvest this season?Overview:Provide day-to-day customer service support for clients and their employees on issues related to billing, eligibility, employee benefits, and claimsNotify relevant stakeholders (e.g., producers, account executives, managers) of any service, billing, enrollment, or claims issuesConsolidate data files, utilize Excel functions, and build enrollment/claims reports and PowerPoint presentations for clientsCoordinate and manage client open enrollment activities, including materials, communication, and enrollment/termination requestsStay up-to-date on carrier changes, and new regulations, and maintain records in the CRM systemCompany Overview:As the 2nd largest New England-based broker, they have a solid foundation that has enabled them to expand throughout the Northeast & into Florida. Join them in contributing to their ever-growing legacySupportive of those entering the insurance industry- they offer comprehensive continuing education & professional development opportunities to set you up for successThey're not just a company; they're a family. Their tight-knit community fosters a warm & supportive atmosphere where your voice matters & your contributions are truly appreciatedApply now, and our team at MGA will be delighted to arrange a brief call. This conversation will allow us to dive into your background and provide an in-depth understanding of this exciting opportunity.
Created: 2024-10-26