Senior Field Service Engineer - Territory Upstate New ...

Leica Biosystems' mission of "Advancing Cancer Diagnostics, Improving Lives" is at the heart of our corporate culture. We're a global leader in cancer diagnostics with the most comprehensive portfolio from biopsy to diagnosis. Our easy-to-use and consistently reliable offerings help improve workflow efficiency and diagnostic confidence. Our associates know that every moment matters when it comes to cancer diagnostics. When you come to work, you're helping develop solutions that enable accurate diagnoses to turn anxiety into answers. Join our diverse, global team of talented people, and be inspired to grow every day. Leica Biosystems is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we're working at the pace of change to improve patient lives with diagnostic tools that address the world's biggest health challenges. The Senior Field Service Engineer for or Leica Biosystems is responsible for supporting the needs of our customers, which directly impacts patient health and overall well-being. This position is part of the Service Organization located in the New England region and will be fully remote. At Leica Biosystems, our vision is to advance cancer diagnostics and improve lives. You will be a part of the Field Service Team and report to the Regional Field Service Manager responsible for troubleshooting, installation, preventative maintenance, and service repair needs. If you thrive in a fast-paced role and want to work to build a world-class service organization-read on. In this role, you will have the opportunity to: * Provide installation support, maintenance, modification and/or repair on 2-5 mechanical, electromechanical, electronic and/or refrigeration instruments, as well as provide subject matter expertise on one or more product lines, with the ability to handle on-site customer escalations. * Document and complete service administration activities in a timely manner to follow ISO, FDA, and Leica policies. * Actively support the sale of service contracts, assist sales representatives & service team members with system configurations/upgrades, and provide feedback on ways to improve financial performance to generate service revenue. The essential requirements of the job include: * Associates Degree with a minimum of 5 years of technical experience OR a minimum of 7 years of equivalent technical work experience. (candidates with less experience encouraged to apply for consideration of a junior role) Travel, Motor Vehicle Record & Physical/Environment Requirements: * Ability to travel - up to 90%, with frequent overnight travel. * Must have a valid driver's license and meet fleet eligibility requirements. * Ability to lift, move or carry equipment up to 50 lbs. It would be a plus if you also possess previous experience in: * Bachelor's Degree preferred. * Diagnosing and repairing medical devices, electromechanical equipment, or scientific instruments. * Field Service Engineering. * Networking/IT system upgrades. At Leica Biosystems we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Leica Biosystems can provide. The hourly range for this role is $42.00 - $47.00. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future. This job is also eligible for bonus/incentive pay. We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. * Must reside within Territory* #LI-Remote Join our winning team today. Together, we'll accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. For more information, visit . Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes. The EEO posters are available here. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at applyassistance@ to request accommodation.

Created: 2024-10-24