Office Clerk
MedStar Health - Baltimore, MD
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General Summary of PositionPerforms a variety of clerical support services such as typing, filing, photocopying, and answering telephones. Primary Duties and Responsibilities Contributes to the achievement of established department goals and objectives and adheres to department policies, procedures, quality standards, and safety standards. Complies with governmental and accreditation regulations.Answers telephone, screens and routes calls, takes messages, and provides information according to department procedure.Assists in the accumulation of data and the preparation of reports and correspondence. Assists in maintaining automated information systems used by the department (inventory, purchasing, receiving, etc.)Assists in the distribution of information and processing of receipts.Checks, proofreads, sorts, assembles and distributes materials; operates standard office equipment such as calculators, copy machines, and typewriters.Orders and maintains office supplies. May complete purchase orders and miscellaneous forms; May Input inventory data into system, check correctness of account coding, and research information to ensure accuracy or investigate discrepancies.Responds to requests for information and assistance in a timely manner.Schedules appointments and meetings.Sets up and maintains departmental files and records and assists in maintaining office systems. Organizes and files information, reports, and correspondence.Sorts, prioritizes, and distributes all incoming mail.Types letters, memos, minutes, and other materials.Participates in meetings and on committees and represents the department and hospital in community outreach efforts as required.Participates in multidisciplinary quality and service improvement teams.Follows established policies to ensure security of the gift shop. Assumes responsibility for particular departments as assigned by the gift shop supervisor. Duties would include pricing, displaying, inventory notes, stocking, and anything required to ensure good seasonal sales in that department.Collaborates with the gift shop supervisor and writes weekly shop updates to ensure all volunteers and part time employees are informed and instructed with all necessary information to maintain maximum efficiency in the shop. Oversees volunteers and acts as a lead liaison to employees in the gift shop in the absence of the supervisor.Reconciles daily register in the absence of the gift shop supervisor. Responsible for maintaining required change in register drawer, assuring that hospital cashier orders additional change in times of high sales volumes.Minimum Qualifications EducationHigh School Diploma or GED required or equivalent required and knowledge of medical terminology preferred ExperienceLess than 1 year 6 months clerical/office experience required Knowledge, Skills, and AbilitiesTyping and computer skills.Verbal and written communication skills.This position has a hiring range of $17.5 - $28.73
Created: 2024-10-24