Service Manager

Join our opening team at the bustling 4-floor soccer lounge located on 141 Chrystie Street in Manhattan! We are currently seeking a dedicated and experienced Service Manager to oversee daily operations and ensure an exceptional experience for our patrons. Responsibilities: Operational Oversight: Manage day-to-day operations of the soccer lounge across all four floors. Team Leadership: Lead and inspire a diverse team of service staff, ensuring high morale and efficiency. Customer Service: Maintain high standards of customer service, ensuring an enjoyable experience for all guests. Inventory and Supplies: Manage inventory levels and coordinate with suppliers to ensure adequate stock. Quality Control: Monitor service standards and implement improvements as needed. Events and Reservations: Coordinate special events and handle reservations to maximize occupancy and revenue. Health and Safety: Ensure compliance with health and safety regulations and maintain a safe environment for staff and patrons. Requirements: Experience: Minimum 2-3 years of experience in hospitality management, ideally in a busy restaurant, lounge, or similar environment. Leadership Skills: Proven ability to lead and motivate a team to achieve operational goals. Communication: Excellent communication and interpersonal skills. Problem-Solving: Strong analytical and problem-solving abilities. Flexibility: Ability to work evenings, weekends, and holidays as needed. Passion for Soccer: A love for soccer and enthusiasm for creating an immersive experience for soccer enthusiasts. We are an equal opportunity employer and value diversity and inclusion.  We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Created: 2024-11-02