Host/Hostess

About Cucina Welcome to Cucina MORINI, where the vibrant flavors and coastal influences of Southern Italy come together to create an unforgettable dining experience. Chef Matt Adler, in collaboration with the acclaimed team behind Osteria MORINI in Washington D.C., brings the best of Southern Italian cooking straight to your plate in the heart of our nation's capital. Anchored by the legacy of the Osteria MORINI brand, Cucina MORINI takes a distinctively Southern Italian approach to cuisine while upholding the same standards of excellence, consistency, and service. At Cucina MORINI, we pay homage to the rich culinary traditions of Italy's enchanting coast to the South. Using only the highest-quality ingredients, our menu offers a delightful array of fresh crudi dishes alongside handmade pasta and signature specialties inspired by the flavors of the region. We are looking for passionate and dedicated HOSTS/HOSTESSES to join the opening team. Be a part of this truly unique restaurant and work alongside hospitality pioneers and positive team members in an inclusive and professional environment.   Host / Hostess Responsibilities include: Exhibit proficient knowledge of the restaurant's menus, culinary style, concept, reservations policies, operating hours, and other facts about the restaurant Answer phones and communicate live with guests in a professional, warm and courteous manner, using verbiage and scripts set by management, and be able to handle variety of interactions, including but not limited to reservations, confirmation calls, guest reservation requests, addressing basic guest inquiries, and handling delivery-related matters Greet guests upon arrival or who pass within 5 feet with a smile, "hello", and friendly disposition Navigate Sevenrooms platform and client database proficiently to both maximize seating for reservations and walk in guests and to greet guests by name; disseminate all pertinent guest information needed to other staff members and management via soignees; must also diligently update any expressed guest preferences in guest profiles per management guidelines Communicate frequently and effectively with managers about any updates in the dining room Assist management team with light administrative tasks and organization of restaurant spaces such as office spaces, coat check, and host stands/podiums. Respond immediately to guests needs and requests, and promptly communicate any guest concerns with management Report to work punctually as indicated on the schedule and in the correct, clean uniform, while adhering to personal hygiene standards   Host / Hostess Qualifications and Necessary Skills: Substantive host or reservationist experience required Strong restaurant and food knowledge with attention to detail and high proficiency with table management software Proficiency with basic restaurant technology, such as POS and delivery tablets, a plus Genuine passion for restaurant hospitality and service Energetic and friendly personality, with strong willingness and ability to work as part of a cohesive team and to support colleagues regardless of role, and a positive communication style. Willingness to embrace change and innovation, and to learn and adapt to new systems and service steps Broad and flexible availability to work Physical requirements include: ability to handle and carry trays, smallwares, equipment, or other items up to 35lbs, and to stand, walk up and down stairs, and exert well-paced mobility for extended period of time What We offer  At Altamarea Group, we are committed to creating a supportive and professionally rewarding work environment for all of our team members. We are also pleased to offer the following benefits for our employees: Comprehensive Medical, Dental, and Vision Benefits with wide range of coverage options for families (30 days from date of hire) Paid Time Off (progressive with tenure) Career Development and Growth Opportunities Employee Dining Discount at All Altamarea Group Restaurants 401(k) Plan (one year from date of hire)   Altamarea Group is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.  

Created: 2024-10-24