Front Desk Associate
EL1 Sports - Vanderbilt, PA
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Job Type Part-timeDescriptionWe are looking for energetic, creative, and enthusiastic Front Desk Associates to join our team. The Associate is the face of the facility, offering friendly assistance to all who enter. Responsibilities also include answering the phone, scheduling lessons, answering questions, giving directions, maintaining retail inventory, selling concessions, and managing the flow of traffic within the facility. The candidate should have a professional appearance and demeanor, be organized, and communicate clearly.DUTIES AND RESPONSIBILITIESProfessionally greet all individuals entering the building providing the highest level of customer serviceAnswer questions, provide direction, and alert staff when someone is there to meet themProvide tours of the facility as requestedAnswer and manage incoming inquiries and document the follow up/resolution in the customer inquiry logAccept and distribute deliveries and mailMaintain reception and restroom area, keeping it clean, and free of clutterMaintain Program, Staff, and Facility schedule including facility programs, Powered-By training, mobile league development fall/spring, camps, mobile training, clinics, etc.Partner with General Manager on all apparel/uniform/equipment offerings and orders via approved vendorsManage the Retail area by receiving new products into the system, merchandising the retail area, and conducting/reporting weekly and monthly inventory counts to the finance team.Performs other related duties as necessary or assignedRequirements Reliable, professional, computer literate, energetic, and friendlyKnowledge and passion for baseball and softball preferredMust be friendly, vibrant, and outgoingMust be able to effectively communicate in person, via email, and via phoneProficiency using Microsoft Office Suite preferredPositive mindset and attitude
Created: 2024-10-22