Remote Customer Service Representative

Job Title: Remote Customer Service RepresentativePay Rate: $17/hourLocation: Remote Opportunity, Must be Based in Indiana, Central Time ZoneJob Duties: Respond to incoming customer calls, addressing their questions and providing service Manage and respond to all customer inquiries, fulfilling requests, and offering comprehensive education on our products and service Deliver high-quality support by handling tasks related to payment processing, creating payment plans, and addressing other account-related matters to enhance the overall customer experience Uphold exceptional customer service standards through articulate and effective verbal and written communication Keep customer accounts meticulously updated with accurate informationRequirements: Experience in a call center setting is preferred Proficient in phone communication and verbal skills, with a keen ability to actively listen Familiarity with CRM systems and their practices Customer-centric approach with adaptability to various personality types Strong multitasking abilities, adept at setting priorities and managing time effectively Must be based in IndianaWhy you should apply: Company will provide the equipment to perform the job duties Excellent benefits Direct hire position Work from home Room for growthShift: Shifts depend on ability/need*Note: All shifts will be on Central TimeMost common shifts: Sunday 10 am - 6:30 pm CST, Monday - Thursday 10 am - 6:45 pm CST Monday - Friday 11:15 am - 8 pm CST Tuesday - Friday 11:15 am - 8 pm CST, Saturday 8:30 am - 5 pm CST Tuesday - Friday 8 am - 4:45 pm CST, Saturday 8 am - 4:30 pm CST Monday - Friday 10:15 am - 7 pm CST Monday - Friday 9:15 am - 6 pm CST Sunday 9 am - 5:30 pm CST, Monday - Thursday 11:15 am - 8 pm CST#AB

Created: 2024-10-22