Field Service Technician Entry - Level I
Archrock - San Angelo, TX
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Overview: Assists with maintenance and repair activities on gas compression and/or process equipment at customer's location, as directed. Essential Duties: * Maintains a safe and well-organized work environment. * Works with others to perform Call Outs (CO), Preventative Maintenance (PM), Major Maintenance (MM), Overhauls and MOB/DEMOB. * Performs Call Outs (CO) with assistance from a technical expert. Learns to diagnose and repair mechanical problems on multiple compressor configurations. * Completes and submits required documentation in an accurate and timely fashion. Non-Essential Duties: Performs other duties as assigned. All employees shall be in compliance with the Archrock Health Safety and Environmental Policy and local, statutory and/or regulatory requirements at all times. Skills and Abilities: Ability to: * Perform all essential duties. * Develop proficiency in order to perform quality, efficient work with less assistance. * Begin to demonstrate customer service skills. * Read, write and speak English (work orders, manuals, etc.) * Follow all health, safety and environmental procedures. * Use basic computer skills, including Internet Explorer and Outlook. * Respond to afterhours request regularly on an on call basis. Knowledge: * Knowledge of or training in relevant HSE procedures and regulations. * General mechanical knowledge. * Basic knowledge of electronics. Minimum Education and Certification: * High school diploma or equivalent preferred. * Valid driver's license and a good driving record. * Gas or diesel engine and compressor school/training preferred. Minimum Experience: * Demonstrated mechanical experience. Benefits: (Full-Time Employees) * Medical, Dental, and Vision Insurance * Quarterly Bonuses * Up to 5% Match 401(k) Retirement Plan * Employee stock purchase plan * Tuition reimbursement up to $5,250 * Dependent Education Scholarship Program * Competitive Paid Time off including nine paid holidays * Basic Life and AD&D Insurance at no cost to the employee * Annual boot allowance for field ops roles * Annual Tool Allowance * Full FR Uniform Provided * Service Truck on Day 1 (Field Service Technician Roles Only) Leadership: * May serve as a resource to others with less experience. Physical Demands: (Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions) * Must be fit for duty for the job tasks being performed (Refer to WorkSaver Systems for full details). * Must meet the medical requirements necessary to wear PPE required by role (includes respiratory protection medical requirements as required by role). * Constantly required to display good manual dexterity and to reach with hands and arms. * Constantly required to talk and hear. * Frequently required to sit while driving or using a PC. * Frequently required to stand, walk, stoop, kneel, squat, and twist with good balance. * Regularly required to lift, move and carry up to 50 pounds and to push and pull up to 110 pounds. * Occasionally required to carry at least 40 pounds with one hand for at least 10 feet. * Occasionally required to crawl, climb in and around equipment, stairs and vertical ladders. * Vision abilities include close vision, distance vision, color vision, and the ability to adjust focus. * Extensive Travel * Drives and works in inclement weather for extended periods. Problem Solving and Innovation: * Problems vary but can usually be identified easily. * Implements solutions to problems either of limited scope, low complexity or with precedents. * Performs work using established examples/procedures as a guide. * Identifies opportunities and provides ideas, methods and innovations to enhance teamwork, efficiency and quality. Impact: * Actions and decisions impact operational, and to some degree financial results on assigned equipment but may be limited by supervisory oversight. * Customers complain quickly if there is trouble. Timeliness and errors can affect customer productivity. * Accountable for HSE, service quality, and customer satisfaction. Freedom to ACT: * Well-defined, written or verbal instructions or standardized procedures are readily available. * Must follow and comply with company and department procedures, requests and standards. * Works under direct supervision during Short Service Employee (SSE) period (1-6 months).
Created: 2024-10-22