Janitorial Account Manager
ServiceMASTER Clean - Detroit, MI
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Benefits: * 401(k) * Bonus based on performance * Competitive salary * Opportunity for advancement * Paid time off * Training & development About Us: SM Crane IFS is a leading provider of janitorial services, dedicated to delivering exceptional cleaning solutions to our clients. We are currently expanding and looking for a seasoned professional to join our Strategic Accounts Division. Position Overview: We are seeking an experienced and highly motivated Janitorial Account Manager to join our Strategic Accounts Division. The ideal candidate will have a proven track record of managing janitorial contracts, ensuring the highest levels of service and client satisfaction. This role requires a dynamic individual with strong leadership skills and the ability to manage complex operations. Key Responsibilities: * Manage and oversee all aspects of janitorial contracts within the Strategic Accounts Division, ensuring client satisfaction and contract compliance. * Lead and mentor a team of janitorial staff to deliver high-quality cleaning services. * Develop and maintain strong relationships with clients, addressing their needs and concerns promptly. * Monitor and report on contract performance, including financial metrics and service quality. * Collaborate with internal teams to optimize operations and drive continuous improvement. * Ensure adherence to safety regulations and company policies. Qualifications: * Bachelor's degree in Business Management, Operations, or a related field. * Minimum of 5 years of experience managing janitorial contracts. * Proven track record of successfully managing and growing client accounts. * Strong leadership and team management skills. * Excellent communication and interpersonal abilities. * Ability to work in a fast-paced, dynamic environment. * Proficiency in Microsoft Office Suite and other relevant software.
Created: 2024-10-22